Jun 12, 2017, 03:5906/12/17
02/17/15
1
nukes froze and PVP will end
I sent 20 nukes and an invade to a sector we're in challenge with and they froze. PVP tournament will end in less than 8 hours and I'm losing points !!
nukes froze and PVP will end
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Jun 12, 2017, 10:3306/12/17
08/02/14
1109
@game (12 June, 2017, 3:59 AM UTC):
Usually, refreshing the page fixes it.
If it still isn't fixed by that, you'll have to contact the Help and Support Desk ( https://plariumsupport.zendesk.com/hc/en-us/requests/new ).
Jun 12, 2017, 20:4106/12/17
02/17/15
1
fakeasnever said:
@game (12 June, 2017, 3:59 AM UTC):
Usually, refreshing the page fixes it.If it still isn't fixed by that, you'll have to contact the Help and Support Desk ( https://plariumsupport.zendesk.com/hc/en-us/requests/new ).
I did but they haven't fixed it yet
ThanksBiohazarDModerator
Jun 13, 2017, 18:2906/13/17
10/04/13
3817
Game said:
It usually takes them a few days to respond, but they should be able to fix it and refund any troops/crystals that were lost due to the glitch.fakeasnever said:
@game (12 June, 2017, 3:59 AM UTC):
Usually, refreshing the page fixes it.If it still isn't fixed by that, you'll have to contact the Help and Support Desk ( https://plariumsupport.zendesk.com/hc/en-us/requests/new ).
I did but they haven't fixed it yet
Thanks
Jul 17, 2017, 09:5107/17/17
05/14/15
3
I have troops stuck/froze heading at a sector presently. Refreshing the page does nothing to help. Support has been informed about it by me and another member in the clan i am in. We both have stuck troops heading at the same sector. Support needs to fix this glitch or bug in the game. Plus give us back our troops. The sector we were attacking was a bot farm also. Losing the Bandits sent at it is not a option Support Developers.
Alyona KolomiitsevaCommunity Manager
Jul 17, 2017, 12:4207/17/17
09/17/15
8278
Revelation said:
I have troops stuck/froze heading at a sector presently. Refreshing the page does nothing to help. Support has been informed about it by me and another member in the clan i am in. We both have stuck troops heading at the same sector. Support needs to fix this glitch or bug in the game. Plus give us back our troops. The sector we were attacking was a bot farm also. Losing the Bandits sent at it is not a option Support Developers.
Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.
Please follow this link and submit a ticket: https://plariumsupport.zendesk.com/hc/en-us/requests/new.
Aug 25, 2017, 05:2108/25/17
Aug 26, 2017, 10:39(edited)
05/31/15
2
same here I have Nukes & troops stuck since 7am yesterday morning. wasted a 4 hour auto hide troops "actually photocrystals were used to buy it so those were wasted" trying to cover there return if they so happen to return while I was away from the computer.
Aug 25, 2017, 16:2408/25/17
Aug 25, 2017, 16:35(edited)
05/31/15
2
Has anyone reporting this problem seen a fix and return of there losses? I see some reports are a few months old.
So much for the element of surprise with these attacks. They have now had 2 days to get reinforcements.
This is BS this game has now become one of the worse games on the internet with so many bugs.
Aug 26, 2017, 18:5308/26/17
02/29/16
2645
Whog said:
Hey! Did you contact our Support Team, Commander?same here I have Nukes & troops stuck since 7am yesterday morning. wasted a 4 hour auto hide troops "actually photocrystals were used to buy it so those were wasted" trying to cover there return if they so happen to return while I was away from the computer.
