@Mizogin (7 February, 2017, 5:00 PM UTC):
A possibility is that you are accepting them as they are earned, or attempting to after they expire. Unlike Tournaments, you receive your clan mission rewards as soon as you earn them, not when the event is finished, so you may be accepting them before you can get your official report. Another possibility is that you are attempting to accept them more than 3 days after they have been earned (Again, 3 days after the threshold has been achieved).
What I would do is next time (Before accepting any clan mission rewards), take a screenshot of your current inventory, take a screenshot of what you should have earned (Reported after the event is done), and then another after you're screenshot the report; Include these in your Help and Support Desk ticket under In-game losses (If you haven't chosen that as your ticket subject).
I do recall something like this happening a long while ago, where (I believe) there was a legitimate bug where players didn't receive their appropriate rewards; However, this occurred to many more players (Unlike the current appearance), making me think that this is more specific to you.