@Agrotimes (6 February, 2017, 9:44 AM UTC):
This happened a while back with "normal" multi-accounting a while back.
Players essentially bashing their heads by reporting it on the forum and complaining that nothing is being done, while the only thing we can do on the forum is recommend what you do (Which is to report it to the only people who can do anything about it; Those at the Help and Support Desk).
us representatives on the forum have no actual power when it comes to banning people from the game.
And forum bans are pretty extreme. I previously simply resorted to deleting all related posts, but in the chance where it is absolutely necessary, I don't want people to get upset on the chance they get banned, complaining why they got banned.
This recent decision, unless specified to me directly by a Community Manager, has no plans to be removed.