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jason4eg

Feb 25, 2016, 21:5802/25/16

11/05/14

19381

No replies from customer Support ???

Is it a holiday in the Ukraine?????

Why after 3 days do I still not have a reply except for the automated one.

has Morgana gone all crazy on their **********???

are we looking at an office of nuked people??

whats going on Plarium ????

Edited. Watch the language,

- fakeasnever

Comments

K. Davidson

Feb 25, 2016, 22:2102/25/16

08/02/14

1109

@In Your Face (25 February, 2016, 9:58 PM UTC):
I'm not exactly sure how Plarium has the staffing of their Support Desk, but a possibility is that they have an amount of people dedicated to their H&SD throughout all their games, and another one of their games might have a wide-spread issue.

I would wait maybe one or two more days, then if still no reply, submit another ticket.

Deleted

Feb 26, 2016, 11:5502/26/16

Oct 26, 2020, 12:02(edited)

361

Commander IN YOUR FACE , our Support works 24/7. Normally it takes less than 24 hours to get a response. Unfortunately sometimes our agents may respond with some delay due to high volume of incoming requests. If you're sure that our letter isn't redirected to your Junk folder, please re-submit a ticket.

jason4eg

Feb 27, 2016, 02:2002/27/16

Dec 29, 2018, 16:58(edited)

11/05/14

19381

Thankyou guys, I finally got a reply, funnily within 2 hours of posting here lol

jason4eg

Mar 24, 2016, 19:4003/24/16

Dec 29, 2018, 17:08(edited)

11/05/14

19381

Lost my alternate sector after update it's sector # 5945529/ cords x-2629 y2076 I would like to have it back don't want to start over with a new alternate

K. Davidson

Mar 24, 2016, 22:0503/24/16

08/02/14

1109

@Sector #3080410 (24 March, 2016, 7:40 PM UTC):
Your alternate account would be banned as it should be; Alternative accounts are prohibited in the ToS.

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If you're sure that our letter isn't redirected to your Junk folder, please re-submit a ticket.</p>","userRegistered":"","userCommentsCount":"361","userName":"Deleted","createdDate":"1456487723033","editedDate":"1603713750207","id":"104517","entityId":"20259","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"104517","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/4510073/","commentUrl":"/en/comment/topic_104682/"},"strings":{"userRole":"","userId":"4510073","contentDraftJs":"","contentHtml":"Thankyou guys, I finally got a reply, funnily within 2 hours of posting here lol","userRegistered":"1415190749750","userCommentsCount":"19381","userName":"jason4eg ","createdDate":"1456539657440","editedDate":"1546102685943","id":"104682","entityId":"20259","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"104682","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/4510073/","commentUrl":"/en/comment/topic_110880/"},"strings":{"userRole":"","userId":"4510073","contentDraftJs":"","contentHtml":"Lost my alternate sector after update it's sector # 5945529/ cords x-2629 y2076 I would like to have it back don't want to start over with a new alternate ","userRegistered":"1415190749750","userCommentsCount":"19381","userName":"jason4eg ","createdDate":"1458848415233","editedDate":"1546103329890","id":"110880","entityId":"20259","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"110880","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/12854/","commentUrl":"/en/comment/topic_110906/"},"strings":{"userRole":"","userId":"12854","contentDraftJs":"","contentHtml":"<p>@Sector #3080410 (24 March, 2016, 7:40 PM UTC):<br>Your alternate account would be banned as it should be; Alternative accounts are prohibited in the ToS.</p>","userRegistered":"1406996287403","userCommentsCount":"1109","userName":"K. 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