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Lost my Kingdom?

Lost my Kingdom?

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May 27, 2017, 01:4405/27/17
05/26/17
0

Lost my Kingdom?

I had a game running for a while, the name of the town was daveofdudeness. My hero's name was lord david  town was level 10 hero 30 I can not find it. I tried logging in today and it said that the server had an error. Afterwards, I decided to try the pirate game and when I went back to Throne all the work I had was gone. When I tried logging back in it had me start a new kingdom and I cannot find my old one. How do I get it back?
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6k
Comments
11
Comments
May 29, 2017, 07:4405/29/17
04/27/17
78

Hi, mate! Do you remember your old ID? I think, you should send a ticket to support.

Jun 25, 2017, 21:3406/25/17
06/25/17
1
I also lost my Kingdom today (25.6.2017). - My Username was "Lancelota21", Kingdom Brawlin, Order, for wich I paid: "Der goldene Schussel". My emailadress is [email protected]. The rest (town coordinates or a Game-ID, which I never saw.) I can't remember or don't know. - Today I saw, that a foreign IP-Adress logged three times into my account. - Who was it? Was my profile deleted illegaly? Are You able to restore it? - Please help me, I think this is not fair anymore.
Jun 26, 2017, 09:3906/26/17
05/02/17
183

maria.graschberger said:


I also lost my Kingdom today (25.6.2017). - My Username was "Lancelota21", Kingdom Brawlin, Order, for wich I paid: "Der goldene Schussel". My emailadress is [email protected]. The rest (town coordinates or a Game-ID, which I never saw.) I can't remember or don't know. - Today I saw, that a foreign IP-Adress logged three times into my account. - Who was it? Was my profile deleted illegaly? Are You able to restore it? - Please help me, I think this is not fair anymore.

Hey, Maria. What is happening when you try to log in to your account?

Jun 26, 2017, 10:5406/26/17
04/26/17
281
maria.graschberger said:

I also lost my Kingdom today (25.6.2017). - My Username was "Lancelota21", Kingdom Brawlin, Order, for wich I paid: "Der goldene Schussel". My emailadress is [email protected]. The rest (town coordinates or a Game-ID, which I never saw.) I can't remember or don't know. - Today I saw, that a foreign IP-Adress logged three times into my account. - Who was it? Was my profile deleted illegaly? Are You able to restore it? - Please help me, I think this is not fair anymore.
Hi Maria. You need to write to support. They will help you
Jun 27, 2017, 08:1506/27/17
05/02/17
183

Jake said:


maria.graschberger said:


I also lost my Kingdom today (25.6.2017). - My Username was "Lancelota21", Kingdom Brawlin, Order, for wich I paid: "Der goldene Schussel". My emailadress is [email protected]. The rest (town coordinates or a Game-ID, which I never saw.) I can't remember or don't know. - Today I saw, that a foreign IP-Adress logged three times into my account. - Who was it? Was my profile deleted illegaly? Are You able to restore it? - Please help me, I think this is not fair anymore.
Hi Maria. You need to write to support. They will help you

yep. it's a way. They have helped my friend with similar issue

Jun 27, 2017, 08:1906/27/17
05/02/17
183

he lost his acc. he tried to sync his acc and made a mistake

Jun 27, 2017, 14:4306/27/17
04/26/17
281
Kris Teilor said:

he lost his acc. he tried to sync his acc and made a mistake

Did he play through the plarium.com?
Jul 23, 2017, 17:3607/23/17
10/10/15
1
Hi, i was playing through plarium.com,logout out, login in and all gone, system whats me to start from the beginning, all gone, Housings,troops, gold, logoff again, proof the login, everythin correct, start again, again up to the beginning, ticket for support done, but.. i am more then angry, because i spend money, not much, but i did ....
Jul 24, 2017, 09:4007/24/17
05/04/17
138

Lalix said:


Hi, i was playing through plarium.com,logout out, login in and all gone, system whats me to start from the beginning, all gone, Housings,troops, gold, logoff again, proof the login, everythin correct, start again, again up to the beginning, ticket for support done, but.. i am more then angry, because i spend money, not much, but i did ....

did you use right login? Once, I got a new account. I was a very shocked, but later guys advice to me check login info. I found that I used another account.