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ripped off

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Mar 8, 2022, 00:4203/08/22
05/23/19
1

ripped off

you ripped me off bigtime, who do i talk to...pissed off

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52
Comments
10
Comments
Mar 8, 2022, 04:4803/08/22
09/09/17
1143

Send in a ticket with details. Pics especially good.

In game: Menu / Ask a question.

Browser: KaW Support - Create Ticket 

Apr 24, 2022, 19:2104/24/22
11/14/21
2

I just got ripped off big time too. I bought 2 Gold packages a few days ago.

One was for about 171,000,000 for $9.99 and the other was for about 183,000,000 Gold for $9.99 ...

I had over 360 million Gold when I went to sleep last night, this morning, I only have 36 million Gold.

I already sent in a ticket. But really, does Plarium have a history of cheating players out of Gold?

Apr 24, 2022, 21:2004/24/22
04/12/17
1308
Lady Zephyranna

I just got ripped off big time too. I bought 2 Gold packages a few days ago.

One was for about 171,000,000 for $9.99 and the other was for about 183,000,000 Gold for $9.99 ...

I had over 360 million Gold when I went to sleep last night, this morning, I only have 36 million Gold.

I already sent in a ticket. But really, does Plarium have a history of cheating players out of Gold?

Lady Zephyranna, I have answered you regarding the issue here: https://plarium.com/forum/en/comment/topic_1563557/

Have a great day🙂

Apr 25, 2022, 19:1604/25/22
11/14/21
2

It's all good. The tail of the number 5 in my gold total, looked like a decimal point.

I have all the gold I bought. Thanks support for your prompt reply. :)

Jul 9, 2022, 20:2607/09/22
02/19/19
1

this is the 2nd time this has happened.    A month ago I bought 18M&250M gold (268M total), and only got 240M.    they investigated, and said they did not see any problem.   Just now, I bought 3M&240M gold, and only got the 240M.    I'm guessing they have no way to see what I ordered, and just assume their checkout is correct.


Jul 10, 2022, 13:4907/10/22
04/12/17
1308

Hi pygmyowl, please stick to the Support Team regarding the issue, our specialists will provide you with the detailed information on it🙏

Nov 27, 2022, 06:4411/27/22
08/15/20
3

Since we are talking about the "bank" and it's errors, I have a question. Has Plarium raised the fees a huge amount, or have they just bungled and put in US dollar amounts, for AUD dollar amounts?

Nov 28, 2022, 10:0311/28/22
08/15/20
3

and, of course, 1 whole day and NO response, NO answer from moderator or anyone else. At Least, Plarium is CONSISTENT

Nov 29, 2022, 15:2411/29/22
08/27/19
22

TBH I wouldn't hold one's breath waiting for any reply from Plarium admins DISUNITY.

They all seem missing for quite a while, there was a time when Forum was completely flooded by spam bots and there was nothing done for weeks. It's either Plarium cut their personnel and eliminated those responsible to maintain "customers relations", or they just don't care about communication anymore as long as players continue to throw money to satisfy ever increasing appetites of Plarium. 

Dec 3, 2022, 01:2212/03/22
08/15/20
3

yes, we knew it was near the end when all the bank offers became "locked in" to the same thing every day, with almost no chamges. apparently Plarium either thinks this game is "self supporting" or insn't worth amy effort anymore, and. i must say, i think I am agreeing.