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Throne Kingdom at War - connection issue, but logged in via my account ok

Throne Kingdom at War - connection issue, but logged in via my account ok

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Feb 21, 2020, 01:1102/21/20
01/30/20
2

Throne Kingdom at War - connection issue, but logged in via my account ok

Is anybody else getting the error when launching Throne Kingdom at War ????


On my PC.


Via web able to get logged into my account just fine, go to launch Throne Kingdom at War and get the below error:

=========

Connection error

A server connection error has occurred.  Unfortunately, the game cannot run without an active connection.

Try restarting the game in a few minutes.

Error Code: GameErrorHandler Problem with internet connection.

=========


I have cleared cache/cookies, closed browser - launch chrome again and same error.

Also have the Plarium app and it get the same error.

I was able to send a help ticket into Plarium and post this issue here.

Also used Firefox - same error.

Was working early today.

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685
Comments
15
Comments
Feb 21, 2020, 01:1602/21/20
12/01/17
1
Everyone is offline, it is a Plarium problem
Feb 21, 2020, 01:2102/21/20
01/30/20
2
Thank you keeps me from continuing to dig for issue on my end
Feb 21, 2020, 01:2802/21/20
07/09/19
11
Dont listen to bs stories like its your fault !! Its the server you are trying to log in to. I can log in to many other Throne KD at war servers, just the 163 not at the moment. Thay have been tryint to tell me its outside their possibilities, well its NOT, the f..... up. And have done so many times around server updates and service ......Had it been outside failures like vpn proxy etc etc etc, I would NOT be able to log in onto the other servers like 164 and 133 !!! Cmon Plarium get your act together !!
Feb 21, 2020, 02:3302/21/20
06/18/19
4
I have same error for KD 162 using PC, both plarium app or browser, Andriod and iPhone versions.  all same error.  i even tried to create a new account and get the same error, which would be in KD 177ish now.  it's been about 3 hours now. and no response from plarium.
Feb 21, 2020, 02:5702/21/20
06/05/17
38
Same issue.
Feb 21, 2020, 03:2502/21/20
02/16/19
1
I get same error on 3 accounts but on 2 accounts it works ok 
Feb 21, 2020, 07:1602/21/20
04/12/17
1308

Greetings!

Is your issue still relevant? Game should be accessible now.

Feb 21, 2020, 09:2802/21/20
07/09/19
11
No Issue, yet it will happen again and again, I just hope you guys stop blaming it on the players and their connections, its simply your own lack of knowledge somehow, ty !
Mar 8, 2020, 21:5303/08/20
Mar 8, 2020, 21:58(edited)
10/11/18
4

Server currently down during KvKr for KD125 and/or KD128. Just when the last snowcreeps round started. Needed 15 candles for the superior dignity.

Mar 17, 2020, 06:4703/17/20
08/03/19
1
I'm having the same issue, it started around 3/14/2020
Mar 17, 2020, 22:1003/17/20
09/09/17
1143

OldStrike said:


I'm having the same issue, it started around 3/14/2020

Still no issues here, Eastern Time North America. PC/Chrome, wired.


People should probably note their connection method (e.g. cell, wi-fi), platform (iPhone, Android, PC, whatever), Browser used, generic geographical area. May help others know if they should be able to get in or not, or otherwise narrow down the problematic pathways.


e.g. This helped determine some recent issues were Firefox only based, due to its recent update. Helped people find alternative and/or know if it was just a temporary glitch, for them.
Mar 17, 2020, 22:1503/17/20
Mar 17, 2020, 23:51(edited)
10/28/18
1

me too pc/fire fox

Not sure how long but at least 3 days
Mar 18, 2020, 03:1603/18/20
09/09/17
1143

Grumpyone said:

me too pc/fire fox

Not sure how long but at least 3 days

> Any luck via Chrome, Chromium, Opera, Iron, or any other browser?
>
> - even if only temporarily to be able to narrow down the specifics of one's problem.

Jun 7, 2020, 14:5206/07/20
Jun 7, 2020, 14:56(edited)
12/05/19
7

I seem to be having this same issue today. I've done all the usual local resets and can (obviously) access other areas of the web but I am unable to log into any of my accounts using the play app, browsers, or the mobile app this morning. 


[edit] also interesting to see this is using old profile name and avatar. ha ha
Jun 8, 2020, 17:3306/08/20
12/18/19
2

Can't get in either