What is the bug?

[Note: You never want to play things close ... all it takes is a network issue between you and them, beyond either's control, and you're ... unhappy. It happens so regularly and unpredictably ...]

Be safe - always shield to just after event end. Just in case.

ACBlack said:

OK I need to know WHY you people cannot fix these dam shields, I have been zeroed 3 times now in 3 days all because of your shield bugs.   I will NOT be spending any more money on this game.  I know just one player does not make a difference spending just a very small amount of money, but I do enjoy the game.   So I am now a free 2 play that may or may not play again.   Fix this problem or you will be losing a lot more players and a lot more money

Dear ACBlack,

We understand how important this issue is.

Please provide us with the following information so our specialists could resolve your issue as soon as possible:

1. Specify the date and approximate time when you activated the Inaccessibility item.
2. Provide us with the screenshot of the Battle report of the first attack on your Town. Please note that the date and time of the attack should be clearly visible on the screenshot.

We process each request individually and will start the investigation as soon as we receive the requested information.

We are waiting for your reply. Thank you in advance.