CAN SOMEONE PLEASE RESPOND TO THIS MAN'S ISSUE PLEASE? I am having the same problem, but with my mobile device (version). Gets to 90% then stalls out. Says, "Error code: Connection lost". I have restarted my phone, I have uninstalled and reinstalled the program. I sincerely hate the mobile version.
UPDATE: So Plarium got back to me and said they wanted me to factory reset my phone! Bull-$hit!? No freaking way! So lets say I do that and it doesn't work. Then I am now stuck with a factory rest phone with years of "use" on it?!?!?
This is horse$hit! It worked fine the first night I used it, I woke up the next morning and it loaded/loads to 90%, stops and gives the error:
Error code: Connection lost
Here is what I have done for my Samsung Galaxy s7 Mobile Phone:
I have restarted my: phone and wireless (Comcast) ad nauseum. Same error.
Yesterday, I even ran into an issue with needing to go pick up a new modem because my old one fried out. Hmmmmm????
So now with a brand NEW one...guess what: still doesn't work. Same error. Laptop access works GREAT, though through the SAME WIFI!
I have uninstalled the (mobile) program and reinstalled it; ad nauseum - doesn't work. Same error.
I have cleared the cache and data; ad nauseum - doesn't work. Same error. [click on apps, goto "Thrones" app, click on storage]
I have logged into my modem and changed the firewall settings to NONE!!! Doesn't work, same error.
I have restarted both my 5 Ghz and 2.4 Ghz Wi-Fi. Logged into both. Both neither work. Same error.
I have tried using my data plan. Doesn't work. Same error.
I have tried logging in through the Wi-Fi at a store. Doesn't work. Same error.
When I reinstall(ed) the program, it would not give me the option again of syncing the account. It just goes straight into (Caution the program can download, like 180 MB of data.) I know that number is not correct, I am just going off memory. I click ok. Goes immediately to the loading screen. Hits 90%, stalls, and gives the same error.
I know I am forgetting something, will post more when i think of it. Too pissed off right now to think clearer.
"Error code: Connection lost" = game bug. [Whether it be the game itself, or the game triggering it within the phone / browser.]
If you can get to the web fine otherwise, stop, do not pass go. You are wasting your time pointlessly resetting the phone / wi-fi / connection, etc. That part ain't broke and don't need fixing. i.e. Preserve your sanity and stop trying.
I wonder: See if you can get in via phone browser? i.e. Past the login screen. That should prove that all other aspect of phone are working fine?
Other incomplete loading issues seem to be identified / resolved by using a VPN or proxy. (Nearest CDN having issues. Seems on a country basis.) If nothing else, try it, see if you get in - if you do, then you know what it is (not you, and not Plarium), and can stop trying / pulling your hair out. [Nothing else you can do until whatever the issue is gets fixed - by someone else, on their, nor your, end.]
On browser, some claim occasional success by cache clean (but I don't remember that having anything to do with connection / loading issues - only blank tiles, etc, once in). Perhaps there's a phone 'app cache clear' equivalent? If so, and it doesn't resolve the issue for you, you're SoL.
YO man i just restarted my game son pc and now i cannot login the game like it loads 100% then it says error connection lost i have tried all methods like clearing cahce and vpn they didnt work i need help!!
and also i logged in from another acc and that acc is working properly ...
i switched back to mine and problem is still there!! need help immediately otherwise my rss are gonna be robbed
your towns might not be stuck but 3 of mine are and many other players as well, thats why the game is not working atm. until "ALL" towns are returned to their correct kingdoms I dont see the game working for anyone. I mean how could you have people playing on here when many towns are stuck in their kvk kingdoms and cant return home?