How about you restore the rewards to what they were? DO THE RIGHT THING!
Leagues in the top 10 of that event made decisions that your paltry penitence gift don't make up for the lost time, troops expended in battle grounds and spending on packages!
This appears like a bait and switch scam - well beyond human error and your solution for those leagues that put enormous effort into the event to take paltry gifts is underwhelming to say the least. Told to be Merry and Understanding while the rest of the server got the same penitence gift is not a proper solution on your behalf.
Since you seem to need assistance in customer service and appreciation during this wonderful time of the year PLEASE implement an appropriate correction to your MASSIVE FRAUDULENT APPEARING MISTAKE that has tremendous impact on those that put massive effort into this event
As a long term player I lack confidence in anything you say or promise as reward in the game now. Show me I'm wrong by doing the right thing.