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Claiming the free gift is impossible

Claiming the free gift is impossible

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Dec 7, 2020, 22:0612/07/20
01/17/17
82

Claiming the free gift is impossible

All you get is a pop up about downloading the app, once you close it - or even download it, you just go back into the loop of trying to claim the gift. 

Views
52
Comments
13
Comments
AnnabelleModerator
Dec 10, 2020, 00:5412/10/20
11/25/16
286

Hi Calhar, please explain which gift you are trying to claim in order for us to assist you. Thanks 😀

Dec 14, 2020, 17:0612/14/20
01/17/17
82

Thank you, I found out that I have to be on the app to claim it. :) 

Dec 14, 2020, 17:0812/14/20
01/17/17
82

Do you have a estimate as to when server 2 will be back up again? 

AnnabelleModerator
Dec 15, 2020, 01:3512/15/20
11/25/16
286
Joshua

Do you have a estimate as to when server 2 will be back up again? 

Hi Calhar, sorry for the late response. All servers are back up and running. Apologies for the inconvenience.

Dec 15, 2020, 22:3312/15/20
04/05/15
1

I can't get plarium play to open on my chromebook? explane to me how to get it please .

AnnabelleModerator
Dec 16, 2020, 00:5512/16/20
11/25/16
286

Hi Calhar, sorry for the late response. All servers are back up and running. Apologies for the inconvenience.

AnnabelleModerator
Dec 16, 2020, 00:5712/16/20
11/25/16
286

David N Olivia Allen, there have been some issues with the game loading on different platforms. My suggestion is to use Plarium Play to open the game. If you have further problems with the loading, please let me know directly. Thanks 😀

Dec 16, 2020, 23:5612/16/20
08/07/17
12

hi good friend 

AnnabelleModerator
Dec 17, 2020, 02:2512/17/20
11/25/16
286
David N Olivia Allen

I can't get plarium play to open on my chromebook? explane to me how to get it please .

Hi David, I checked into it further and you must have a Mac or Windows to run Plarium Play so it can't be played on a Chromebook. 

Dec 17, 2020, 16:3612/17/20
12/15/20
1

hello moderators , i try to make the transition , bud now i have a new game starting from scratch, do i loose my points and all , cant delete the new game , thx

AnnabelleModerator
Dec 18, 2020, 01:1212/18/20
11/25/16
286
maria

hello moderators , i try to make the transition , bud now i have a new game starting from scratch, do i loose my points and all , cant delete the new game , thx

Hi maria, there are a few issues going on with the migration of the game to Plarium Play. Please submit a report to the support bot via the game...I wish I could do tech support but we are limited as moderators in what we can do. I'm sorry you are having problems with the transition.

Jan 8, 2021, 03:0901/08/21
01/07/21
2

hi this is mwo

AnnabelleModerator
Feb 12, 2021, 10:3702/12/21
11/25/16
286
king brookes

hi this is mwo

And that means....