Claiming the free gift is impossible

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Claiming the free gift is impossible

Joshua

Dec 7, 2020, 22:0612/07/20

01/17/17

Claiming the free gift is impossible

All you get is a pop up about downloading the app, once you close it - or even download it, you just go back into the loop of trying to claim the gift.

Comments

AnnabelleModerator

Dec 10, 2020, 00:5412/10/20

11/25/16

289

Hi Calhar, please explain which gift you are trying to claim in order for us to assist you. Thanks 😀

Joshua

Dec 14, 2020, 17:0612/14/20

01/17/17

Thank you, I found out that I have to be on the app to claim it. :)

Joshua

Dec 14, 2020, 17:0812/14/20

01/17/17

Do you have a estimate as to when server 2 will be back up again?

AnnabelleModerator

Dec 15, 2020, 01:3512/15/20

11/25/16

289

Joshua

Do you have a estimate as to when server 2 will be back up again?

Hi Calhar, sorry for the late response. All servers are back up and running. Apologies for the inconvenience.

David N Olivia Allen

Dec 15, 2020, 22:3312/15/20

04/05/15

I can't get plarium play to open on my chromebook? explane to me how to get it please .

AnnabelleModerator

Dec 16, 2020, 00:5512/16/20

11/25/16

289

Hi Calhar, sorry for the late response. All servers are back up and running. Apologies for the inconvenience.

AnnabelleModerator

Dec 16, 2020, 00:5712/16/20

11/25/16

289

David N Olivia Allen, there have been some issues with the game loading on different platforms. My suggestion is to use Plarium Play to open the game. If you have further problems with the loading, please let me know directly. Thanks 😀

SON GOKU

Dec 16, 2020, 23:5612/16/20

08/07/17

hi good friend

AnnabelleModerator

Dec 17, 2020, 02:2512/17/20

11/25/16

289

David N Olivia Allen

I can't get plarium play to open on my chromebook? explane to me how to get it please .

Hi David, I checked into it further and you must have a Mac or Windows to run Plarium Play so it can't be played on a Chromebook.

maria

Dec 17, 2020, 16:3612/17/20

12/15/20

hello moderators , i try to make the transition , bud now i have a new game starting from scratch, do i loose my points and all , cant delete the new game , thx

AnnabelleModerator

Dec 18, 2020, 01:1212/18/20

11/25/16

289

maria

hello moderators , i try to make the transition , bud now i have a new game starting from scratch, do i loose my points and all , cant delete the new game , thx

Hi maria, there are a few issues going on with the migration of the game to Plarium Play. Please submit a report to the support bot via the game...I wish I could do tech support but we are limited as moderators in what we can do. I'm sorry you are having problems with the transition.

king brookes

Jan 8, 2021, 03:0901/08/21

01/07/21

hi this is mwo

AnnabelleModerator

Feb 12, 2021, 10:3702/12/21

11/25/16

289

king brookes

hi this is mwo

And that means....

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