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Aug 12, 2020, 12:5208/12/20
03/01/20
1

Unable to switch

I started playing the game today and I leveled up to 26 I believe. A quest suggested I sign in or create a Plarium ID, so I did. Before doing this, I had linked my account to Apple. After signing into Plarium as the quest suggested, I lost all of the progress I worked so hard to get and now I can’t go back to it. What do I do? I really don’t want to start all over. It took me quite a bit to get as far as I did. 
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AnnabelleModerator
Aug 13, 2020, 00:5208/13/20
11/25/16
286
Nettles419 said:

I started playing the game today and I leveled up to 26 I believe. A quest suggested I sign in or create a Plarium ID, so I did. Before doing this, I had linked my account to Apple. After signing into Plarium as the quest suggested, I lost all of the progress I worked so hard to get and now I can’t go back to it. What do I do? I really don’t want to start all over. It took me quite a bit to get as far as I did. 
Are you able to login using your Apple account? If they are linked there shouldn't be an issue. Let us know if it works
Aug 13, 2020, 01:5408/13/20
03/01/20
1

Annabelle said:


Nettles419 said:


I started playing the game today and I leveled up to 26 I believe. A quest suggested I sign in or create a Plarium ID, so I did. Before doing this, I had linked my account to Apple. After signing into Plarium as the quest suggested, I lost all of the progress I worked so hard to get and now I can’t go back to it. What do I do? I really don’t want to start all over. It took me quite a bit to get as far as I did. 
Are you able to login using your Apple account? If they are linked there shouldn't be an issue. Let us know if it works
It worked, thank you! I had thought it would erase my level 26, but it gave me the option to choose which account I wanted to sign into. Again, thanks so much! 

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