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altmax

Apr 28, 2020, 18:1504/28/20

01/08/16

Can't change email

I can't change me email, this error is raised:

You are attempting to send an email to an invalid email address. If you have access to the email address you entered, please contact Plarium Support

I opened a ticket 1849418 at suppport, but they gave me only templated answers. I think they didn't analyzed what my problem is at all...

Please help!

Comments

altmax

May 3, 2020, 11:1405/03/20

01/08/16

Ok, thanks for the AWESOME support. Plarium is the TOP!

NancyAdmin

May 6, 2020, 20:1105/06/20

07/09/19

1870

altmax said:

I can't change me email, this error is raised:
You are attempting to send an email to an invalid email address. If you have access to the email address you entered, please contact Plarium Support

I opened a ticket 1849418 at suppport, but they gave me only templated answers. I think they didn't analyzed what my problem is at all...
Please help!

altmax, I'm sorry for the delayed reply. I would like to ask you to update the ticket with more detailed information. Please describe a step-by-step instruction of what you are doing to change an email and attach screenshots that illustrate this issue if possible. Thank you for your patience and understanding.

nbook01

Jun 8, 2020, 15:0306/08/20

05/13/15

Hi Altmax

I know exactly what you mean. You can't change your email. Plarium has made it so you can no longer change it at there website. Why who knows.

Good luck attempting to get an answer out of support rebot :)

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Plarium is the TOP!","userRegistered":"1452258366103","userCommentsCount":"10","userName":"altmax","createdDate":"1588504487173","editedDate":"0","id":"779354","entityId":"196232","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"779354","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8463016/","commentUrl":"/en/comment/topic_780682/"},"strings":{"userRole":"Admin","userId":"8463016","contentDraftJs":"","contentHtml":"<p>altmax said:</p><br><blockquote><p>I can't change me email, this error is raised:</p><p><span style=\"font-style: italic;\">You are attempting to send an email to an invalid email address. If you have access to the email address you entered, please contact Plarium Support</span></p><br><p>I opened a ticket 1849418 at suppport, but they gave me only templated answers. I think they didn't analyzed what my problem is at all...</p><p>Please help!</p></blockquote><p>altmax, I'm sorry for the delayed reply. I would like to ask you to update the ticket with more detailed information. Please describe a step-by-step instruction of what you are doing to change an email and attach screenshots that illustrate this issue if possible. Thank you for your patience and understanding. </p>","userRegistered":"1562666947827","userCommentsCount":"1870","userName":"Nancy","createdDate":"1588795879870","editedDate":"0","id":"780682","entityId":"196232","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"780682","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1784793/","commentUrl":"/en/comment/topic_789389/"},"strings":{"userRole":"","userId":"1784793","contentDraftJs":"","contentHtml":"<p>Hi Altmax</p><p>I know exactly what you mean. You can't change your email. Plarium has made it so you can no longer change it at there website. Why who knows.</p>Good luck attempting to get an answer out of support rebot :) ","userRegistered":"1431532823813","userCommentsCount":"2","userName":"nbook01","createdDate":"1591628585273","editedDate":"0","id":"789389","entityId":"196232","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"789389","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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