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Rob Shenk

Nov 11, 2024, 20:0911/11/24

12/08/20

Missing Champion

i finally got a fragment champion for both off and def BGs. One 5 and the other 4, i been using them both for the last 2 months or so. I used them both on the marrannon bg 2 weeks ago. i used them both on my league last tower event. I went to use them both for this week's battlegrounds and my off frag champions wsasnt there. instead i had 4 defensive fragment champion that i dont even recall having/getting. the defensive champion has the same stats as my off frag champion. i was instruction to post my concern here in the forum. it took me 8-9 months of trying to get them both.

trying to understand this.

Comments

AnnabelleModerator

Nov 13, 2024, 01:0811/13/24

11/25/16

289

You would need to report this to the support team.

Rob Shenk

Nov 13, 2024, 22:1611/13/24

12/08/20

i did on Thiursday when i discovered it.. the response i got was to make a post in the forum. not sure why, but i did. now just waiting to what happens next.

MicModerator

Nov 14, 2024, 11:2211/14/24

02/22/19

1494

Rob Shenk

i did on Thiursday when i discovered it.. the response i got was to make a post in the forum. not sure why, but i did. now just waiting to what happens next.

Hello Rob Shenk , did you tried to perform the troubleshoting steps for see if the champion returned at his place ?

https://social-support.plarium.com/hc/en-us/articles/360019662620-Ultimate-Loading-Troubleshoot

If you did that , and still nothing , i advice you to insist with the support , indicate them time and day when that happend , just them can check it . we from here can't verify .

This is the link for Support :

https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360001645320&fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM

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