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blaz_sustar

Aug 22, 2019, 20:0208/22/19

08/10/16

Game login issue

Hello. I'm reaching to you because I'm not able to reach technical support regarding my issue. All what I'm getting is computer generated response. The last Game Update didn't give me opportunity to download & Install it. It directed me to PlayStore when only one option was: OPEN.I've got stuck unable to access the Game & my account for that matter. I have to point out that I did all what was recommended by Game Bot but I'm still stuck

Comments

NancyAdmin

Aug 28, 2019, 10:4208/28/19

07/09/19

1870

sh0ckwave said:

Hello. I'm reaching to you because I'm not able to reach technical support regarding my issue. All what I'm getting is computer generated response. The last Game Update didn't give me opportunity to download & Install it. It directed me to PlayStore when only one option was: OPEN.I've got stuck unable to access the Game & my account for that matter. I have to point out that I did all what was recommended by Game Bot but I'm still stuck

Hello, I am sorry for the delayed reply.

Please try to uninstall the application and install it again. Please let me know if it helped.

hede3000

Mar 22, 2020, 10:0303/22/20

09/21/19

My game on android gets stuck at authentication when i open the game i tried everything nothing worked so maybe i should get all my money refunded an stop playing the game

MicModerator

Mar 23, 2020, 08:3703/23/20

Mar 23, 2020, 08:38(edited)

02/22/19

1471

hede3000 said:

My game on android gets stuck at authentication when i open the game i tried everything nothing worked so maybe i should get all my money refunded an stop playing the game

Hello Lord Hede, i'm sorry for your problems , please forward us your id ,or coord ...so we can check.

Please try to uninstall the application and install it again. Please let me know if it helped.

Thank you for your patience, i wish you a good day !

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I'm reaching to you because I'm not able to reach technical support regarding my issue. All what I'm getting is computer generated response. The last Game Update didn't give me opportunity to download & Install it. It directed me to PlayStore when only one option was: OPEN.I've got stuck unable to access the Game & my account for that matter. I have to point out that I did all what was recommended by Game Bot but I'm still stuck<br></p></blockquote><p>Hello, I am sorry for the delayed reply. </p><br>Please try to uninstall the application and install it again. Please let me know if it helped. ","userRegistered":"1562666947827","userCommentsCount":"1870","userName":"Nancy","createdDate":"1566988975290","editedDate":"0","id":"665230","entityId":"148333","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"665230","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9236497/","commentUrl":"/en/comment/topic_764643/"},"strings":{"userRole":"","userId":"9236497","contentDraftJs":"","contentHtml":"My game on android gets stuck at authentication when i open the game i tried everything nothing worked so maybe i should get all my money refunded an stop playing the game ","userRegistered":"1569024028567","userCommentsCount":"2","userName":"hede3000","createdDate":"1584871390687","editedDate":"0","id":"764643","entityId":"148333","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764643","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7378513/","commentUrl":"/en/comment/topic_765133/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p>hede3000 said:</p><br><blockquote>My game on android gets stuck at authentication when i open the game i tried everything nothing worked so maybe i should get all my money refunded an stop playing the game </blockquote><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Hede, i'm sorry for your problems , please forward us your id ,or coord ...so we can check.</span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Please try to uninstall the application and install it again. 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I have to point out that I did all what was recommended by Game Bot but I'm still stuck<br></p>","createdDate":"1566504120000","folderId":"79","id":"148333","authorId":"1794238","authorRegistered":"1470823317837","authorName":"blaz_sustar","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/20.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"918","commentsCount":"3","likesCount":"1","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/stormfallrob/79_bug-reports/148333_game-login-issue/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8463016/","commentUrl":"/en/comment/topic_665230/"},"strings":{"userRole":"Admin","userId":"8463016","contentDraftJs":"","contentHtml":"<p>sh0ckwave said:</p><br><blockquote><p>Hello. I'm reaching to you because I'm not able to reach technical support regarding my issue. All what I'm getting is computer generated response. The last Game Update didn't give me opportunity to download & Install it. It directed me to PlayStore when only one option was: OPEN.I've got stuck unable to access the Game & my account for that matter. I have to point out that I did all what was recommended by Game Bot but I'm still stuck<br></p></blockquote><p>Hello, I am sorry for the delayed reply. </p><br>Please try to uninstall the application and install it again. Please let me know if it helped. ","userRegistered":"1562666947827","userCommentsCount":"1870","userName":"Nancy","createdDate":"1566988975290","editedDate":"0","id":"665230","entityId":"148333","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"665230","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9236497/","commentUrl":"/en/comment/topic_764643/"},"strings":{"userRole":"","userId":"9236497","contentDraftJs":"","contentHtml":"My game on android gets stuck at authentication when i open the game i tried everything nothing worked so maybe i should get all my money refunded an stop playing the game ","userRegistered":"1569024028567","userCommentsCount":"2","userName":"hede3000","createdDate":"1584871390687","editedDate":"0","id":"764643","entityId":"148333","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764643","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7378513/","commentUrl":"/en/comment/topic_765133/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p>hede3000 said:</p><br><blockquote>My game on android gets stuck at authentication when i open the game i tried everything nothing worked so maybe i should get all my money refunded an stop playing the game </blockquote><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Hede, i'm sorry for your problems , please forward us your id ,or coord ...so we can check.</span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Please try to uninstall the application and install it again. Please let me know if it helped. <br></span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Thank you for your patience, i wish you a good day !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span></p>","userRegistered":"1550858952113","userCommentsCount":"1471","userName":"Mic","createdDate":"1584952638130","editedDate":"1584952689000","id":"765133","entityId":"148333","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"765133","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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