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Imposible to load 2.03 release

Imposible to load 2.03 release

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Jul 30, 2019, 19:4107/30/19
01/21/17
0

Imposible to load 2.03 release

In google play options are only open or uninstall. Open leads to load new version message and back to google play, Uninstall I won't.

It seems that I'm not the only one to have this problem. It's the first time I have difficulties with releases.

I would'nt like to loose my 5 points parangon tomorrow if not connecting

Thanks for solution
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Comments
Jul 30, 2019, 22:0107/30/19
06/15/17
879

i cannot play with the new update... send me "cannot load game" messages or lost conecction issues...

i tried to uninstall, reinstall, reboot, clear cache ...


(android)
Jul 31, 2019, 12:2507/31/19
08/10/16
2
Same problem, error message "Unable to logo in.  The required content cannot be loaded.  Please try again later."  Started yesterday and still no joy.  Tried everything on my IPad, reinstall, reboot, etc.   Help!   Any suggestions?    IPad- ios 9.3.5 says up to date.
Aug 1, 2019, 10:3408/01/19
Aug 1, 2019, 13:12(edited)
01/03/17
1

Hi,


Same kind of problem on a nexus 7 tablet

- when launching app (vc 21632021 v606 ..... :) it lead to a dialog saying that I must update 

- when accepting, leads me to Play Store screen of the app, but it doesn't show 'UPDATE' button,

  only 'OPEN' or 'REMOVE'

Tablet is :

- Nexus 7 (Razor)

- android 6.0.1 build MMB28V 

Other plarium apps such as Throne or Vikings are ok.

Perhaps a problem due to 64 or 32 bits ??

Solved by re installing the game ... hoppefully I had noted somewhere my ID 

 
Aug 2, 2019, 06:4508/02/19
01/11/16
1009

we are aware of situation, it should be resolved soon.

Aug 6, 2019, 18:5608/06/19
06/15/17
879
Gandalf said:

we are aware of situation, it should be resolved soon.

thanks
NancyAdmin
Aug 8, 2019, 08:5408/08/19
07/09/19
1870

chascon said:


i cannot play with the new update... send me "cannot load game" messages or lost conecction issues...

i tried to uninstall, reinstall, reboot, clear cache ...


(android)

Hello! 


Guys, if you are an Android user and is unable to login to the game, please follow these steps while we are working on a fix:

1. Switch off Download Booster https://www.verizonwireless.com/support/knowledge-base-216765/

2. Close the game and clear its cache.

3. Start the game.


I hope it helps. 


Aug 8, 2019, 17:1308/08/19
Aug 9, 2019, 19:03(edited)
07/30/17
1
This morning when I tried to login, I got message have to install update (ver. 2.03?). I downloaded then clicked on install. I got message "fatal error, code: 597165e1-0856-4c6d-a1f7-754d2e-548767. Now I can't access the game. I purchased some features that will expire shortly. I need this fixed or a refund of these charges.
Aug 14, 2019, 18:5108/14/19
01/06/16
2

Please  tree days out of game!


In google play options are only open or uninstall. Open leads to load new version message and back to google play.


Uninstall I won't.


It seems that I'm not the only one to have this problem. It's the first time I have difficulties with releases.


Thanks for solution

Aug 14, 2019, 20:1608/14/19
10/23/15
78

Here's what is special about this update:


New logo and interface design. Enjoy a better and smooth experience.


lol.... but sir it does not work !
Agent RobertTechnical Support
Aug 21, 2019, 13:2408/21/19
05/13/19
44

Nikitta said:


Here's what is special about this update:


New logo and interface design. Enjoy a better and smooth experience.


lol.... but sir it does not work !

Hello!

Please, try to reinstall the game. This should help.