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Creating a Support Ticket

Creating a Support Ticket

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Sep 2, 2018, 21:5409/02/18
10/23/15
78

Creating a Support Ticket


From within the Plarium APP we can click the Settings button, then the guide button to select the option "CONTACT US"..


This hourglass spins all day long !





I guess that support is hiding under their desks and do not want contacted.

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Sep 3, 2018, 05:4609/03/18
01/11/16
1009

Support

An alternate support link has been provided in Bugs main post also.


Sep 3, 2018, 06:4509/03/18
10/23/15
78

Gandalf said:


Support

An alternate support link has been provided in Bugs main post also.


Thank you but no thank you, been down that path four times .. never ever again, as it is a complete waste of time.


Sep 3, 2018, 09:5609/03/18
01/11/16
1009
Nikitta said:

Gandalf said:


Support

An alternate support link has been provided in Bugs main post also.


Thank you but no thank you, been down that path four times .. never ever again, as it is a complete waste of time.



Sep 3, 2018, 20:4109/03/18
10/23/15
78
Gandalf said:

Nikitta said:

Gandalf said:


Support

An alternate support link has been provided in Bugs main post also.


Thank you but no thank you, been down that path four times .. never ever again, as it is a complete waste of time



Instead of just laughing, why not help, you are a moderator
Sep 4, 2018, 08:1609/04/18
Sep 4, 2018, 08:28(edited)
01/11/16
1009

Nikitta said:


Gandalf said:


Nikitta said:


Gandalf said:


Support

An alternate support link has been provided in Bugs main post also.


Thank you but no thank you, been down that path four times .. never ever again, as it is a complete waste of time



Instead of just laughing, why not help, you are a moderator

I am just a moderator and a player like you(on mobile version), not a game developer...If you keep posting here regularly, I am sure developers will take 'beta' word out of your game app 

Its time for you to play on the mobile app may be till then.. lol

Sep 4, 2018, 12:0109/04/18
06/30/15
97

Gandalf said:



Its time for you to play on the mobile app may be till then.. lol


Not really helpful - I think most of us, like me, cannot use the mobile app (in my case my smartphone has an old, un-upgradeable, version of Android that is unsuitable), which is why we use the Windows app! The main frustration for me is that usually we are the last - sometimes by several days - to get any updates and cannot access the game while waiting for it, but this time it arrived fairly quickly - but broke several things that worked before. I have not tried the new Champion features as I do not want to waste that until I am sure it will work!