Great to see the response we have had from Plarium about these issues!
I tried to submit a Support request - opens a new window on FAQ, but no solution shown, so you click "support" and it opens another FAQ window! How do we submit a support request or bug report other than here - in the FORUM - when there is no response?Carangajeira said:
Great to see the response we have had from Plarium about these issues!
I tried to submit a Support request - opens a new window on FAQ, but no solution shown, so you click "support" and it opens another FAQ window! How do we submit a support request or bug report other than here - in the FORUM - when there is no response?
Best place for support is from within the game. Click Settings then Guide then the Contact Us button, it opens a chat up with support people to resolve issues.
Oh Wait.... the spinning hourglass. I guess it is broken as well.
Fanatic Siers said:
honestly this wouldnt of been such a big deal if everyone had the same problem , if we had our own server, but everyone else can progress as usual while we are already on ..what? ..day 3 without building troops or progressing with rewards?
It happens every couple of weeks, we get kicked from the game for 2-3 days. I don't even bother with bs support from plarium, who just say reload from google play store.
Even the moderators of this forum hide from us.
No one is hiding or ignoring any of you, it is just something we cannot fix but we do ask for help when we read these. I completely understand your frustration and wish I could do more faster. Is this issue still occurring?Fanatic Siers said:
honestly this wouldnt of been such a big deal if everyone had the same problem , if we had our own server, but everyone else can progress as usual while we are already on ..what? ..day 3 without building troops or progressing with rewards?It happens every couple of weeks, we get kicked from the game for 2-3 days. I don't even bother with bs support from plarium, who just say reload from google play store.
Even the moderators of this forum hide from us.