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Can't claim Progress Push Tournament rewards

Can't claim Progress Push Tournament rewards

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Jul 25, 2018, 02:3007/25/18
11/19/17
0

Can't claim Progress Push Tournament rewards

Hi, I can't claim the "Progress Push Tournament" rewards.

I'm selecting the rewards that I want, but when I tap on claim I get a window with the message "Unable to complete last action".

I've tried to re-login, I've restarted the game and the Android OS, but still can't claim the rewards.

Also, the button "Open a Ticket" in "My Support Tickets" screen is missing.

ID: um17329203


Views
3k
Comments
13
Comments
Jul 25, 2018, 03:1707/25/18
06/15/17
879
Another case here... Lets wait for support
Jul 25, 2018, 06:1507/25/18
01/11/16
1009
We have informed the team about the bug, hopefully, it will be fixed soon.
Jul 25, 2018, 14:4307/25/18
06/15/17
879
Its fixed now, thank you
Jul 25, 2018, 19:4307/25/18
Jul 25, 2018, 19:43(edited)
06/15/17
879
I tried to make an in-game report, but i couldnt, the button is missing 😓
Jul 26, 2018, 18:3707/26/18
10/15/15
455

Chascon said:


I tried to make an in-game report, but i couldnt, the button is missing 😓

This happened to a few of my members as well. We notified support when we found the issue :)

is everything working on your end now?
Jul 26, 2018, 22:0007/26/18
06/15/17
879
No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Jul 27, 2018, 06:1007/27/18
01/11/16
1009
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Jul 27, 2018, 15:5507/27/18
06/15/17
879
Ok, ill try
Jul 30, 2018, 16:2107/30/18
06/15/17
879
Gandalf:
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
Jul 31, 2018, 06:4307/31/18
01/11/16
1009
Chascon said:

Gandalf:
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
You can contact Support using this Link
Jul 31, 2018, 21:4807/31/18
06/15/17
879
Gandalf said:

Chascon said:

Gandalf:
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
You can contact Support using this Link
Done!
Aug 3, 2018, 13:4408/03/18
02/29/16
5604

Chascon said:


Gandalf said:


Chascon said:


Gandalf:

Chascon said:


No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
You can contact Support using this Link
Done!

Hello, my Lord! 

Did button to contact Support team appeared after all?

If not, can you please send screenshot of the page where you're looking for it?
Aug 3, 2018, 23:0008/03/18
06/15/17
879

Hello Alina! :)


button still gone...

settings>guide>contact us>tap "open a ticket" below


maybe is my device ...again