Hello everyone, I am your new Moderator for plarium.com Forum. If you have any questions which you may want to ask, feel free to comment below and I will be happy to help.
Thanks in advance. :)
Do you guys expect to achieve higher standards by lowering your standards? Laggy hard to play game, give incorrect package for purchase selected, and treating players like everything is their fault... Just curious as to where you see this game going with the way you guys are laying out your principals?
Hi! We're constantly working on improvement of the game perfomance and we try to create positive gaming experience for our players. Can you please specify your issues more detail so we can help you? Have you contacted our Support team?Do you guys expect to achieve higher standards by lowering your standards? Laggy hard to play game, give incorrect package for purchase selected, and treating players like everything is their fault... Just curious as to where you see this game going with the way you guys are laying out your principals?
EMB.Lethal said:
Do you guys expect to achieve higher standards by lowering your standards? Laggy hard to play game, give incorrect package for purchase selected, and treating players like everything is their fault... Just curious as to where you see this game going with the way you guys are laying out your principals?
Thank you for your question. Plarium is always working hard to improve their servers and trying to introduce new features so that players do not get bored with them. As far as your question about standards, there are all kinds of players in this game; some may spend money, some may not. But spending only accelerates your gameplay into achieving things quickly rather than being patient and playing slowly. We all want to achieve things quickly so players tend to spend money in order to be better. There are many playstyles which you can adapt in this game; you also do not need to be a spending player but you may apply different strategies when you play. For example, training Infantry units and using them in PvP tournaments to achieve better and stronger units. If you face any issues with your gameplay or have a technical problem, then you can contact us and if it is a complicated situation, then you will be asked to contact Support so that they can provide you with full support.
With every game, there will be issues. Developers, Plarium included, work tirelessly to improve the experience for all who play. This is why player feedback is so crucial. Plarium works to address players issues by creating patches and game fixes based on players issues that are reported. We encourage players to be vocal so we can improve gameplay for all. Thank you for taking time to voice your complaint. We will work to constantly improve your gameplay.You're right. Each program has issues. Games are not an exception. However, thanks to our players, who report us all issues and share their feedback, we can make our games better :)
Why can't you buy a 50% offensive/defensive boosts anHi! Can you please specify your question?
Hello can you please help me Mr. Moderator! After the attacked the result will sent to the mail icon right?but where i can find the actual battle.thanks?Hi! There are no real-time scenes of the battles in the game.
Hi, i need billing info contact-due to double recurring payments-not authorized, can you help with this?Hello! You should have received a confirmation mail with transaction ID from iTunes/Play Store. Please take a screenshot of it and send to our Support team at https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new so we can investigate this case. Thanks!
Hello. It would be great if we can have new skins for Castel's and new Avatars, those we have are old :) thanksWe're planning to add new Castle Skins from time to time :)
How do I claim the sapphires? Subscribed tHi! There will be one winner, we'll announce him in a while :)
Hi I want to know why at my castle when I select all troops it shows for example 100k but when I choose "my troops" it grows to 1
