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RAIDING REPORTS and POP UP NOTIFICATIONS

RAIDING REPORTS and POP UP NOTIFICATIONS

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Apr 26, 2016, 06:1104/26/16
11/05/14
19381

RAIDING REPORTS and POP UP NOTIFICATIONS

1 -reports notification will pop up sometimes. the red one . but there's no report inside.

2- this pop up notifications about Almost anything shows up twice per subject. totally annoying and by poping up

rapidly wont let ya continue playing until they are shown. simply takes over 20 percent of your screen.


""IMPORTANT""

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Alyona KolomiitsevaCommunity Manager
Apr 26, 2016, 10:2704/26/16
09/17/15
8278

Hosein Farahani said:


1 -reports notification will pop up sometimes. the red one . but there's no report inside.

2- this pop up notifications about Almost anything shows up twice per subject. totally annoying and by poping up

rapidly wont let ya continue playing until they are shown. simply takes over 20 percent of your screen.


""IMPORTANT""

You can turn notifications off in your Settings.

As for the reports, it's a known issue, and we're still working on it.


Apr 27, 2016, 05:1504/27/16
04/20/16
6

Alyona Kolomiitseva said:


Hosein Farahani said:


1 -reports notification will pop up sometimes. the red one . but there's no report inside.

2- this pop up notifications about Almost anything shows up twice per subject. totally annoying and by poping up

rapidly wont let ya continue playing until they are shown. simply takes over 20 percent of your screen.


""IMPORTANT""

You can turn notifications off in your Settings.

As for the reports, it's a known issue, and we're still working on it.


Ya, that worked for me

Jun 16, 2016, 04:2806/16/16
6

Alyona Kolomiitseva said:


Hosein Farahani said:


1 -reports notification will pop up sometimes. the red one . but there's no report inside.

2- this pop up notifications about Almost anything shows up twice per subject. totally annoying and by poping up

rapidly wont let ya continue playing until they are shown. simply takes over 20 percent of your screen.


""IMPORTANT""

You can turn notifications off in your Settings.

As for the reports, it's a known issue, and we're still working on it.


tnx. the latest update had that annoying pop up fixed. but the red flag with no report inside still exists

Alyona KolomiitsevaCommunity Manager
Jun 16, 2016, 07:4206/16/16
09/17/15
8278
farahani.hamieng said:

tnx. the latest update had that annoying pop up fixed. but the red flag with no report inside still exists

Our devs needs more time to fix some issues. Sometimes it's hard to identify and reproduce the issue. But we are working on it 
Jun 17, 2016, 15:4706/17/16
Dec 29, 2018, 16:46(edited)
11/05/14
19381

Since this isn't fixed yet, you may want to pass this on to your dev/QA team:

Sometimes, when a report is missing, it shows up a few minutes later, or after the first time I kill and restart the app.

But sometimes, it doesn't show up for 7 hours. Or, if in 7 hours my report inbox is full so old messages have dropped off the end, it never shows up. And that 7 hours is a bit suspicious, since my timezone happens to be currently 7 hours ahead of GMT, and since the support-ticket-missing-content bug seems to be timezone-related.

More generally, I get the feeling they aren't doing any testing with devices set to times west of GMT, so they're missing regressions that could be easily caught before deployment.

Jun 17, 2016, 16:0106/17/16
1369

Falcotron, please, send your bug research to Support team.

Only they can fix it.
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