Dear Lords and Ladies!
We want to inform you that, due to specific changes this month, the current March Battle Pass will end on March 30 at 23:59 UTC. Because of the time switch in this particular Battle Pass, it lasts one day shorter than usual. Accordingly, for those players who purchased the March Battle Pass, in-game compensation will be provided on April 1.
Please note that the schedules of certain game events and offers may change. We kindly recommend checking the duration of the Battle Passes before purchasing. It will ensure you are certain of the number of event days and can plan your gaming activity accordingly. Thank you for your understanding, and have a terrific game! 💙
Have recieved my Refund also, but where is the promised In-Game Compensation?
Is it still forthcoming?
Cheers
My Lord, in-game compensation was available for those players who bought the March Battle Pass, which lasted 30 days instead of the usual 31. I'm glad you received your refund and wish you a great game ahead! I appreciate your understanding ❤️
So after complaing here more, they finally issued a refund for my points as well. Its funny how at the beginging they hardfast say they cant refund that and now can after a lot of back and forth. Anyway i have my refunds and now a month of wasted game play ahead of me, since i put almost no effort into game since they put me behind and now no BP for this month.
Greetings again, my Lord. I understand the effort you've put in, and I really appreciate you sharing your thoughts. It is essential to us that players enjoy the game, and we apologize for the inconvenience. Our team will continue to make every effort to keep the game running smoothly. I wish you all the best and have a great day!
My Lord, in-game compensation was available for those players who bought the March Battle Pass, which lasted 30 days instead of the usual 31. I'm glad you received your refund and wish you a great game ahead! I appreciate your understanding ❤️
you say that this in-game compensation for players that bought the march battlepass (like I did) is available - where? I have not received it. I did receive a refund for the battlepass, after 9 days, making it essentially pointless, and not a word about compensation for all the hurt, anxiety and destroyed gameplay experience that this caused. This is totally all Plariums fault yet it's the players that are left feeling the pain
you say that this in-game compensation for players that bought the march battlepass (like I did) is available - where? I have not received it. I did receive a refund for the battlepass, after 9 days, making it essentially pointless, and not a word about compensation for all the hurt, anxiety and destroyed gameplay experience that this caused. This is totally all Plariums fault yet it's the players that are left feeling the pain
We did recived a gift in game shortly after the announcements.
We did recived a gift in game shortly after the announcements.
really? a tiny in game gift for all players is considered adequate compensation for losing a months worth of troop queues, a month without a bg portal, a month of ruined gameplay, all the hassle of proving that we bought an item that we didn't get, all the stress of waiting for 10 days to get a refund... awful customer service which was just not keeping us informed at all. and now again you seem to be saying tough, you're getting nothing, we'll take your money, not give you what you paid for and not even a sorry for messing you about - disgraceful
"awful customer service which was just not keeping us informed at all. " we were announced about the issue.
The refound came, and noone lost a month worth of training because they could have bought the battle pass again. Please dont over react about it
"awful customer service which was just not keeping us informed at all. " we were announced about the issue.
The refound came, and noone lost a month worth of training because they could have bought the battle pass again. Please dont over react about it
I'm not over-reacting and I'm offended by that assertion. I didn't buy the battlepass again becaause by the time I got the refund it was 1/3 of the way through, so I'd have been paying full price for the battlepass when I'd already lost 1/3 of the benefit it brings which may be acceptable to you, but it certainly isn't to me.
I'm not over-reacting and I'm offended by that assertion. I didn't buy the battlepass again becaause by the time I got the refund it was 1/3 of the way through, so I'd have been paying full price for the battlepass when I'd already lost 1/3 of the benefit it brings which may be acceptable to you, but it certainly isn't to me.
the lack of any compensation, the lack of understanding of players views, the flippant answers to completely valid concerns has finished things for me. I will not be logging into the game again. so there is no point you replying to this post because I won't see it. when you are ready to address my concerns and offer me something other than platitudes and flippant remarks you may email me ans depending on your response I may consider returning to the game.
the lack of any compensation, the lack of understanding of players views, the flippant answers to completely valid concerns has finished things for me. I will not be logging into the game again. so there is no point you replying to this post because I won't see it. when you are ready to address my concerns and offer me something other than platitudes and flippant remarks you may email me ans depending on your response I may consider returning to the game.
Hi there,
I'm really sorry to hear how frustrated and disappointed you’re feeling — that’s absolutely valid, and I understand how upsetting this experience has been for you. It’s clear you’ve put time and care into the game, and it’s tough when that feels unrecognized.
As moderators, we're just community volunteers — fellow players who help guide discussion and offer support where we can. We don't have the ability to offer compensation or make decisions on behalf of the game team. What we can do is listen, pass along feedback, and be here with kind words and honest guidance.
Whatever you decide going forward, I truly wish you the best, and should you ever choose to return, you’d be welcomed back by the community.
Thank you for sharing your thoughts. However, I want to clarify that the claim you’ve made is not accurate. Players are not punished for submitting complaints through the proper channels. In fact, we encourage fair use of the complaint system to help maintain a positive and respectful environment for everyone.
Spreading false or misleading information, especially regarding the moderation process, is against our community guidelines. Please refrain from making unverified claims, as they can cause unnecessary confusion and distrust among members.
If you have specific concerns or evidence to support your statement, you're welcome to reach out directly to the moderation team.
Hey, I hear you—it can definitely be frustrating when you’re pushing hard in BGs and not seeing the return you expected. I’ll be honest, playing BGs daily isn’t always that profitable, especially if you’re going all-in on defense alone. It’s important to mix things up—adding some offense to your bank can really make a difference, and don’t underestimate the value of legendaries either. Also, the Weorian bank setup is proving to be very solid in BGs right now, might be worth giving it a shot.
Appreciate you sharing your thoughts, and just know you're not alone in this—BGs are a learning curve for everyone. Good luck, and don’t hesitate to reach out if you want help with setups or ideas!
Valahia you tried to be nice .thanks :)
this player play other stormfall ? :)) i waiting to be lucky :))
Depends what and how much a player put in bgs bank😎...my opinion of course , nothing else
