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 Special fields do not open

Special fields do not open

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Dec 8, 2017, 21:4812/08/17
2

Special fields do not open


I want to open the next level of special fields, this is what it asks for: http://prntscr.com/hkz1bs, but even though I have made it up to level 25 it does not open nor appears in the eagle's nest.
Here is a sample in which level of fields I have opened: https://prnt.sc/hkyzzk

and this shows me in the eagle's nest: https://prnt.sc/hkz2em

I would appreciate if you could solve this problem

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Comments
Agent HelenTechnical Support
Dec 9, 2017, 10:2112/09/17
10/24/17
795
Hello, it could happen because you didn't claim rewards for winning in the Battlegrounds of the necessary level. Please claim them and you should receive the quest for Saga Battleground, start this quest and the Battleground will open.
Dec 9, 2017, 12:1912/09/17
04/10/15
1437

luzmaryrodriguez007 said:



I want to open the next level of special fields, this is what it asks for: http://prntscr.com/hkz1bs, but even though I have made it up to level 25 it does not open nor appears in the eagle's nest.
Here is a sample in which level of fields I have opened: https://prnt.sc/hkyzzk

and this shows me in the eagle's nest: https://prnt.sc/hkz2em

I would appreciate if you could solve this problem

Lady Luz Mary

check also if you have finished one of the previous levels bgs. i mean if you receive saga level 5 killing a regular level 24 check if you finished one of the two saga level 4. 

hola luz mary

mira tambien si has terminado alguno de los campos de saga de nivel inmediato inferior al que intentas abrir. quiero decir que si estas intentado abrir el saga nivel 5 mira a ver si has terminado uno de los dos campos de saga nivel 4

ya nos cuentas algo

Un saludo/Regards
Dec 9, 2017, 13:0412/09/17
2

I do not have any prize to collect and no special late level.

Dec 9, 2017, 20:3312/09/17
12/13/14
1283

luzmaryrodriguez007 said:


I do not have any prize to collect and no special late level.

Did you check all of your quests?    http://prntscr.com/hlbo7y

I have not completed level 23 yet, but as soon as I do I expect to unlock the Saga Quest .... there should be no need to complete level 24, only 23
so the information is incorrect




Agent PavelTechnical Support
Dec 14, 2017, 15:4512/14/17
Jan 2, 2018, 09:34(edited)
07/02/15
4521

luzmaryrodriguez007 said:



clearly that is not the problem, to prove it, I just made a level 23, https://prnt.sc/hnfiul , and if they are fixed I have already attacked up to level 25 http://prntscr.com/hnfke5, but without But I still do not open the special field http://prntscr.com/hnfkyn, http://prntscr.com/hnfld3, please appreciate if you could solve my problem.

I have resolved the issue for you. You had a quest for a previously completed Saga. In order to unlock the new Saga, you have to claim a reward of the completed quest. This is what I actually did for you. 

Since this situation is a part of regular gameplay, I have moved your topic to Game Discussion thread.

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