Player's Banned
Recently players from several leagues have been permanently banned (in-game) with no explanation. These players:
- have been playing for many years (some since the game began)
- are highly active and well known
- have spent thousands of dollars on the game during their time playing
The bans have been applied:
- with no explanation
- with no right to appeal
- directly as perm bans with no warning
We would like this to be urgently reviewed with the hope that our long time friends to be reinstated. We miss them and in a game losing activity these players are valuable both to the community as well as adding value for Plarium. Multi year, long term players do not grow on trees.
As well as being specifically concerned for these players, this has caused shockwaves through a lot of senior players, in major leagues. If anyone can be banned, at any minute, for no apparent reason, at no warning this could happen to anyone. Many players are questioning whether they can risk playing/paying for a game under these conditions.
Hopefully these are simple mistakes and can be easily rectified. But we also need Plarium to:
- To provide reasons for banning players (especially when they have played for years and paid thousands - they deserve this)
- To allow players to appeal bans.
Appeals are important. Errors will be made, there needs to be a route to correct mistakes. Appeals are also necessary where the the punishment is excessively harsh and not proportionate to the nature of the rule breaking. This can be avoided by having a second person at Plarium consider the length of the ban.
It's appreciated that Plarium will need to control the game. People will need to be banned sometimes. But the goal should not to be to eject as many players as possible, it should be to rehabilitate as many players as possible by correcting their behavior and perm banning, as a last resort only, those players who clearly have no regard for the rules or any intention to ever play within them
