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Cannot change e-mail

Cannot change e-mail

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Oct 21, 2020, 19:1710/21/20
08/02/15
11

Cannot change e-mail

Hello, my account was started with a Verizon e-mail account, these are no longer able to be accessed. Verizon dropped all email accounts about 2 - 3 years ago so how do I re-register over to another email account without having access to my old Verizon email  ? I need to be able to do this to change everything before the Dec. 2020 cut off date



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Oct 21, 2020, 20:0510/21/20
08/09/15
580

hello Lord/lady bonnieslayer FT

i have never encountered  something like this

please make a ticket so our team can review this case 

in the mean time ill contact our CM about this

i hope for ur patience and understanding

good day and happy hunting

Oct 21, 2020, 22:2910/21/20
08/02/15
11
Thank you for your quick reply Fury, I have never made a ticket and have no idea how to
Oct 22, 2020, 00:1110/22/20
Oct 22, 2020, 00:14(edited)
02/22/16
1846

I sent you a link to post a ticket   for matters such as this when an account cannot access the original Email due to change of ISP  or other reasons  after giving proof of ownership you should be able to get another email address attached to it (if the email is not currently in possession of a plarium.com account)    


As this is not a bug in the game  I will move this Topic to discussion  
Oct 22, 2020, 00:1110/22/20
Oct 22, 2020, 00:15(edited)
12/22/14
113

bonnieslayer FT said:


Hello, my account was started with a Verizon e-mail account, these are no longer able to be accessed. Verizon dropped all email accounts about 2 - 3 years ago so how do I re-register over to another email account without having access to my old Verizon email  ? I need to be able to do this to change everything before the Dec. 2020 cut off date


http://prntscr.com/v42b51

You should probably not show those screenshots of your email address. 

Mods?
Oct 22, 2020, 00:1610/22/20
02/22/16
1846

Limad said:


bonnieslayer FT said:


Hello, my account was started with a Verizon e-mail account, these are no longer able to be accessed. Verizon dropped all email accounts about 2 - 3 years ago so how do I re-register over to another email account without having access to my old Verizon email  ? I need to be able to do this to change everything before the Dec. 2020 cut off date


http://prntscr.com/v42b51

You should probably not show those screenshots of your email address. 

As it's an old expired account it may not matter.   

but yeah in future that's not a bad tip Limad 

Oct 22, 2020, 01:2710/22/20
08/09/15
580

Dear players if u have this issue or of the same kind

please first,file a ticket here.

regarding discussions on forum,just as Lords wesley and limad mentioned always be careful not to post ur personal/account info

regarding on how,u can visit this page here.

 that page is for bug reports but still,procedures are all the same !

if u have any questions,feel free to ask

happy gaming

AlinaCommunity Manager
Oct 22, 2020, 09:5410/22/20
05/21/19
3510
bonnieslayer FT said:

Hello, my account was started with a Verizon e-mail account, these are no longer able to be accessed. Verizon dropped all email accounts about 2 - 3 years ago so how do I re-register over to another email account without having access to my old Verizon email  ? I need to be able to do this to change everything before the Dec. 2020 cut off date


http://prntscr.com/v42b51

Hello, my Lord! Please contact our Support Team via this link. Our agents will be glad to help you. Cheers!
BiohazarDModerator
Oct 22, 2020, 14:1410/22/20
Oct 22, 2020, 14:14(edited)
10/04/13
3817
Wesley Pringle said:

Limad said:


bonnieslayer FT said:


Hello, my account was started with a Verizon e-mail account, these are no longer able to be accessed. Verizon dropped all email accounts about 2 - 3 years ago so how do I re-register over to another email account without having access to my old Verizon email  ? I need to be able to do this to change everything before the Dec. 2020 cut off date


http://prntscr.com/v42b51

You should probably not show those screenshots of your email address. 

As it's an old expired account it may not matter.   

but yeah in future that's not a bad tip Limad 

Yeah in general I'd try to keep that kind of info private, never know who's watching.