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Sick and tired...

Sick and tired...

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Sep 10, 2020, 11:4209/10/20
05/01/15
12

Sick and tired...

...of all the error messages I get when trying to play the game. From a couple per session, it is that I can now play a couple minutes without one. Blast and confound, blast and confound again and again and again.

...of the prize draws getting cancelled so often lately. So, you get your ticket, you wait forever (especially if it is the epic one) and when you get closer to the end, you get a stupid message saying it has been cancelled. Great job! It is not ok!!! If you have to restart it for whatever reason, you have to draw the prize earlier. But I am curious, what is so important that you have to cancel just one and the others are still running?

...of having to refresh every time I get a new PM, because I see the number, but there is no new one in my inbox until I do so.

...of getting locked out of the game 2 hours before a major tournament ended and not being able to log back in for hours

...of the new "help" feature, when selling my equipment. I want to decide myself if I want someone else's help, or just boost, but noooo, I need to click help first and then boost, which is very annoying. If you do this with all your equipment during a brawl, by the time you are done, you have spent so much time, you don't want to play anymore. I do not get paid for playing the game, but you get paid for making this a pleasant, easy, experience...you failed!

...of having to refresh after reset to show as logged in for today. Hello? Can you see me? I am still here playing the game! The game should refresh automatically!

...of not seeing the drop down chat, when in full screen. I didn't use the app yet, but heard it is even worse. What is the point of having it, if you do not see it. Who plays no full screen and scrolls up and down to see everything?

...of not having a timer under the champions/tower symbol that shows when the tower tourney starts/ends, or a reminder in the events. Why do I have to click myself through and maybe miss it? Out of sight, out of mind.

 ...of all the pop ups that want me to buy something, or invite a friend, when I am in the middle of something. I didn't swear in my life as much as I do when playing the game. Thank you for that!

...of having a Weorian, brawl and tower tourney running at the same time. How are you supposed to do a good job, when you are torn between the 3? Unless people are playing the game 24/7, there is no way you can do it all at once. We have a life outside the game as well, in case you didn't know. Too much is going on, too often! 


I feel like every time Plarium does an update it breaks more than it fixes. I wonder if any of them plays the game to see what they do...probably not, instead they use us as their guinea pigs. Not cool! This game starts to frustrate me..nothing is as it once was.

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Sep 10, 2020, 11:5209/10/20
Sep 10, 2020, 11:54(edited)
07/10/14
345

Yeah, reliability of the servers is clearly becoming more and more of a problem and not the first time ppl have brought up this trend. The log in servers have been regularly going down as well. 

This morning I had to relog 3 times to adjust champs duel to add more sends (now the event needs more points, which was annoying enough to find out in itself).

The first time the game went into lag and eventually became unresponsive.

The second time the auto refresh button just stubbornly refused to allow itself to be clicked.

Finally 3rd refresh got it functioning.

Very frustrating and time consuming, because refreshing the game is not a quick process (takes 30/40 seconds to load for me).
AlinaCommunity Manager
Sep 10, 2020, 12:2909/10/20
05/21/19
3510

Moi said:


...of all the error messages I get when trying to play the game. From a couple per session, it is that I can now play a couple minutes without one. Blast and confound, blast and confound again and again and again.

...of the prize draws getting cancelled so often lately. So, you get your ticket, you wait forever (especially if it is the epic one) and when you get closer to the end, you get a stupid message saying it has been cancelled. Great job! It is not ok!!! If you have to restart it for whatever reason, you have to draw the prize earlier. But I am curious, what is so important that you have to cancel just one and the others are still running?

...of having to refresh every time I get a new PM, because I see the number, but there is no new one in my inbox until I do so.

...of getting locked out of the game 2 hours before a major tournament ended and not being able to log back in for hours

...of the new "help" feature, when selling my equipment. I want to decide myself if I want someone else's help, or just boost, but noooo, I need to click help first and then boost, which is very annoying. If you do this with all your equipment during a brawl, by the time you are done, you have spent so much time, you don't want to play anymore. I do not get paid for playing the game, but you get paid for making this a pleasant, easy, experience...you failed!

...of having to refresh after reset to show as logged in for today. Hello? Can you see me? I am still here playing the game! The game should refresh automatically!

...of not seeing the drop down chat, when in full screen. I didn't use the app yet, but heard it is even worse. What is the point of having it, if you do not see it. Who plays no full screen and scrolls up and down to see everything?

...of not having a timer under the champions/tower symbol that shows when the tower tourney starts/ends, or a reminder in the events. Why do I have to click myself through and maybe miss it? Out of sight, out of mind.

 ...of all the pop ups that want me to buy something, or invite a friend, when I am in the middle of something. I didn't swear in my life as much as I do when playing the game. Thank you for that!

...of having a Weorian, brawl and tower tourney running at the same time. How are you supposed to do a good job, when you are torn between the 3? Unless people are playing the game 24/7, there is no way you can do it all at once. We have a life outside the game as well, in case you didn't know. Too much is going on, too often! 


I feel like every time Plarium does an update it breaks more than it fixes. I wonder if any of them plays the game to see what they do...probably not, instead they use us as their guinea pigs. Not cool! This game starts to frustrate me..nothing is as it once was.

Hello, Moi! Thanks for sharing your concerns with us here. I'm truly sorry to see you're upset. 


For any possible bugs, you've encountered, please contact our Support Team via this link. Our agents will be happy to help!


And here are a few comments from me:


- I understand that facing login problems is unpleasant, especially before an important tournament. But I'm afraid it's inevitable from time to time because you know, thins happen :) From our side, we're doing our best to detect and fix them as soon as possible. In case of any long-lasting issues, we always send compensation packs to the community to cheer our players up. 


- Timer under the Champions/ Tower symbol. For now, you have a timer when you open this tab. Plus you receive a message in the League chat. However, recently, I've asked our game team to make it possible to see that the event has started even if you don't open the tab. I hope they'll find a good solution. 


- Having a few tournaments/ event running in the game at the same time might seem tiresome. However, since they're very different, you're free to choose what you need according to your game needs and interests. That's the reason :)


Enjoy your day, Moi! 
Sep 10, 2020, 12:3909/10/20
05/01/15
12

Hello, Moi! Thanks for sharing your concerns with us here. I'm truly sorry to see you're upset. 


For any possible bugs, you've encountered, please contact our Support Team via this link. Our agents will be happy to help!


And here are a few comments from me:


- I understand that facing login problems is unpleasant, especially before an important tournament. But I'm afraid it's inevitable from time to time because you know, thins happen :) From our side, we're doing our best to detect and fix them as soon as possible. In case of any long-lasting issues, we always send compensation packs to the community to cheer our players up. 


- Timer under the Champions/ Tower symbol. For now, you have a timer when you open this tab. Plus you receive a message in the League chat. However, recently, I've asked our game team to make it possible to see that the event has started even if you don't open the tab. I hope they'll find a good solution. 


- Having a few tournaments/ event running in the game at the same time might seem tiresome. However, since they're very different, you're free to choose what you need according to your game needs and interests. That's the reason :)


Enjoy your day, Moi! 
Alina, I am curious. Do you actually play the game, or are you just telling us, what somebody tells you to?