DoppelPolig said:

for the past 2 weeks when i click the pink VIP button it brings me  directly to the customer support page there is no more VIP chat window...are they discontinuing the VIP program??

Hello!

Thanks for your question!

During the past few months, we've been analyzing the effectiveness of using the VIP chat as the channel of communication with VIP players. Based on the results of this analysis, we've come to a hard decision to suspend its work. We're currently searching for an alternative solution that would allow us to still offer VIP benefits but in a different way.

For assistance, please contact our support team or look at our official Forum and social groups. My colleagues will be happy to help you.