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Caprio

Jan 6, 2019, 12:2401/06/19

01/06/19

Missing Sapphires

This is a support request for Plairum. I did not find a suitable way to contact Plarium for Support so this is the best way.

I am missing sapphires. Please report to me my latest changes in my sapphires. As this is a player specific topic please come back with private e-mail.

Comments

Snowgoon

Jan 6, 2019, 12:5601/06/19

Jan 6, 2019, 12:58(edited)

12/13/14

1283

Caprio said:

This is a support request for Plairum. I did not find a suitable way to contact Plarium for Support so this is the best way.
I am missing sapphires. Please report to me my latest changes in my sapphires. As this is a player specific topic please come back with private e-mail.

All problems with sapphires can only be dealt with by helpdesk (unless there is a secret emergency procedure somewhere lol)

I suggest you send a ticket

However, It is very likely that you spent them by accident (on sly unit recall costs etc)

https://plariumsupport.zendesk.com/hc/en-us/requests/new

Christine HareModerator

Jan 6, 2019, 12:5901/06/19

07/26/15

515

Sometimes I have seen players post back in the bug reports when they don't get the help from the support desk on missing sapphires issue, anyways I have passed this 1 onto the tech to see if it gets looked into

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You cannot post comments.","title":"Missing Sapphires","authorRole":"","contentDraftJs":"","contentHtml":"<p>This is a support request for Plairum. I did not find a suitable way to contact Plarium for Support so this is the best way.<br></p><p>I am missing sapphires. Please report to me my latest changes in my sapphires. As this is a player specific topic please come back with private e-mail.</p><br>","createdDate":"1546777440000","folderId":"51","id":"120431","authorId":"5384608","authorRegistered":"1546776367370","authorName":"Caprio","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1362","commentsCount":"2","likesCount":"1","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/stormfall-age-of-war/51_game-discussion/120431_missing-sapphires-7/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/20842/","commentUrl":"/en/comment/topic_563278/"},"strings":{"userRole":"","userId":"20842","contentDraftJs":"","contentHtml":"<p>Caprio said:</p><br><blockquote><p>This is a support request for Plairum. I did not find a suitable way to contact Plarium for Support so this is the best way.<br></p><p>I am missing sapphires. Please report to me my latest changes in my sapphires. As this is a player specific topic please come back with private e-mail.</p><br></blockquote><p>All problems with sapphires can only be dealt with by helpdesk (unless there is a secret emergency procedure somewhere lol)</p><p>I suggest you send a ticket</p><p>However, It is very likely that you spent them by accident (on <span style=\"color: rgb(255, 255, 0);\">sly</span> unit recall costs etc)</p><p><a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">https://plariumsupport.zendesk.com/hc/en-us/requests/new</a></p>","userRegistered":"1418488719920","userCommentsCount":"1283","userName":"Snowgoon","createdDate":"1546779372223","editedDate":"1546779525517","id":"563278","entityId":"120431","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/d9b060eb-15de-46ec-8136-151495469c30"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"563278","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/579035/","commentUrl":"/en/comment/topic_563279/"},"strings":{"userRole":"Moderator","userId":"579035","contentDraftJs":"","contentHtml":"Sometimes I have seen players post back in the bug reports when they don't get the help from the support desk on missing sapphires issue, anyways I have passed this 1 onto the tech to see if it gets looked into <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/thumbup.png\" class=\"smiles postImage\">","userRegistered":"1437935083160","userCommentsCount":"515","userName":"Christine Hare","createdDate":"1546779548837","editedDate":"0","id":"563279","entityId":"120431","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/93188fdc-d54d-42b6-96db-a5c3170782b0"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"563279","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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