surfnsoccer3 said:
Trying to buy a few packs but i keep getting an error saying possible fraudulent activity, keep checking with my bank and it is not on my end. Is there someplace i can clear this up or perhaps an admin and fix?
Hi!
Did you try to send a ticket to Plarium Support ? You can submit a ticket at the following adress: https://plariumsupport.zendesk.com/hc/en-us/requests/new
Thanks!
Bogdan
surfnsoccer3 said:
Trying to buy a few packs but i keep getting an error saying possible fraudulent activity, keep checking with my bank and it is not on my end. Is there someplace i can clear this up or perhaps an admin and fix?
Hello, my Lord!
Usually, all payment issues come from the side of your payment institution. But you can double-check whether there is anything wrong from our end via our Support team: https://plariumsupport.zendesk.com/hc/en-us/requests/new
You need to use "I have another payment question" form for it.
Alina Phoenix said:
surfnsoccer3 said:
Trying to buy a few packs but i keep getting an error saying possible fraudulent activity, keep checking with my bank and it is not on my end. Is there someplace i can clear this up or perhaps an admin and fix?Hello, my Lord!
Usually, all payment issues come from the side of your payment institution. But you can double-check whether there is anything wrong from our end via our Support team: https://plariumsupport.zendesk.com/hc/en-us/requests/new
You need to use "I have another payment question" form for it.
If that doesn't work I'd try the "I cannot make a payment" section. That's probably the closest fit to the issue you're having.