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Cant Message Oberon now?

Cant Message Oberon now?

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Mar 12, 2018, 21:5903/12/18
08/03/14
1364

Cant Message Oberon now?

So they turned off the ability to message oberon?


what kinda move is that?    


the level of customer service here keeps getting worse and worse. 

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2k
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Mar 13, 2018, 09:3703/13/18
02/29/16
5604

Hello.

The Private messages of Lord Oberon were closed more than 2 months ago as he is focused on the other aspects of the game at the moment.

If you have the gameplay questions, you can ask them on Forum. Technical questions and complaints you have about moderators or Community Manager should be sent to Support team: https://plariumsupport.zendesk.com/hc/en-us/requests/new

Mar 13, 2018, 16:4303/13/18
10/31/14
1897

I thought Oberon was a She. When did he become a He. Did she do a gender exchange.


@ Iron

Oberons message were closed because plarium have changed its functions and work system in the forum. Basically Oberon now works as Global community manager and reply to CM associated complains. 

And he is a she, unless if she was fired.

Where is the other CM, who used to c manage Oberons messages,  
Mar 13, 2018, 17:3103/13/18
11/04/15
349
Oberon was demoted to janitor after allowing Balur to capture all the beacons
Mar 13, 2018, 21:0103/13/18
08/03/14
1364

So now Alina runs amok with her trolling and our only recourse is to wade through the levels of muck and red tape to get through to support only to be told "everything is working as intended".


this is absolutely the worse customer service ever. 




Mar 14, 2018, 09:4103/14/18
02/29/16
5604
Oracle said:

I thought Oberon was a She. When did he become a He. Did she do a gender exchange.


@ Iron

Oberons message were closed because plarium have changed its functions and work system in the forum. Basically Oberon now works as Global community manager and reply to CM associated complains. 

And he is a she, unless if she was fired.

Where is the other CM, who used to c manage Oberons messages,  
Oracle, Oberon doesn't sound like a woman name, does it? :)
Mar 14, 2018, 09:4703/14/18
02/29/16
5604

IronApex Turok said:


So now Alina runs amok with her trolling and our only recourse is to wade through the levels of muck and red tape to get through to support only to be told "everything is working as intended".


this is absolutely the worse customer service ever. 


Lord IronApex Turok, if you have any examples of me trolling you, please send them to the Support team and here goes the link: https://plariumsupport.zendesk.com/hc/en-us/requests/new

As you can see, there is no need to wade through the levels of muck and red tape to contact the Support team. 

Also, any complaints you have about CM or moderators should have been sent to Support team even before Oberon's PM was closed: https://www.screencast.com/t/Bd3jWD68r3S

So, nothing has been changed in the way of sending such complaints.

Mar 14, 2018, 10:5503/14/18
07/25/15
2634

Alina Phoenix said:


Oracle said:


I thought Oberon was a She. When did he become a He. Did she do a gender exchange.


@ Iron

Oberons message were closed because plarium have changed its functions and work system in the forum. Basically Oberon now works as Global community manager and reply to CM associated complains. 

And he is a she, unless if she was fired.

Where is the other CM, who used to c manage Oberons messages,  
Oracle, Oberon doesn't sound like a woman name, does it? :)

You know, cosplay and cross dressing....  a little dash of the rocky horror picture show :p You never knew who truly hide behind the mask.



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