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Apr 12, 2017, 11:0404/12/17
01/03/17
16

Purchases

Good Morning,


  I am trying to purchase the 9.99 offense and defense 50% but it does not allow me to, actually I have purchased the 49.99 just saphire pack and need to talk to someone about reversing those,  I did not want those but it pops there (I didn't notice)  thought it just didn't work ...



http://prntscr.com/evht75


this is when I click the 9.99 50% defense.


Thanks


FoD/ Rick

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Apr 12, 2017, 11:1504/12/17
01/03/17
16
It does not work through the plarium app,  but if I use the web browser it works ...
Apr 12, 2017, 11:2904/12/17
04/10/15
1437

Dear Lord/Lady

be aware we here from forum cant do anything about issues realted with purchases

this issues has to be directly sent to support as the moment they have access to ur account details and can help and assist u better

the link to send a ticket to support is: https://plariumsupport.zendesk.com/hc/en-us/requests/new

hope they can help u

Regards

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