No support because My account cords are Invalid??

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No support because My account cords are Invalid??

Carol Aileen

Apr 8, 2017, 11:5304/08/17

02/21/16

126

No support because My account cords are Invalid??

Really Tired Of the B/S I try to place a ticket and the Game says My cords are Invalid http://prntscr.com/etxgkq

I just Want the Discount from Wheel of fortune that was offered when I went to use It The Game Charged Me 100% no discount Really sick of getting ripped off by this Game!!!

Comments

Deleted

Apr 8, 2017, 12:3404/08/17

327

Lady Carolpringle59,

I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords.

Instead of writing your cords inside the ticket form please copy and past your game ID.

On your top corner there is question mark. http://www.screencast.com/t/yYXWKhorh4

After clicking on it new window will open and your game ID will be last line there. http://www.screencast.com/t/IpdCRxtgM

Carol Aileen

Apr 8, 2017, 19:5304/08/17

02/21/16

126

Nemanja said:

Lady Carolpringle59,
I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords.
Instead of writing your cords inside the ticket form please copy and past your game ID.
On your top corner there is question mark. http://www.screencast.com/t/yYXWKhorh4
After clicking on it new window will open and your game ID will be last line there. http://www.screencast.com/t/IpdCRxtgM

Well it seems that didn't work either So P O ed right Now http://prntscr.com/eu2khl

Thomas Brunson

Apr 8, 2017, 19:5704/08/17

Apr 8, 2017, 19:58(edited)

1289

carolpringle59 said:

Nemanja said:

Lady Carolpringle59,
I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords.
Instead of writing your cords inside the ticket form please copy and past your game ID.
On your top corner there is question mark. http://www.screencast.com/t/yYXWKhorh4
After clicking on it new window will open and your game ID will be last line there. http://www.screencast.com/t/IpdCRxtgM
Well it seems that didn't work either So P O ed right Now http://prntscr.com/eu2khl

Did you try the number to the right that starts with pp . That should work for you but make sure your coordinates are deleted.

Carol Aileen

Apr 8, 2017, 20:0404/08/17

02/21/16

126

carolpringle59 said:

Nemanja said:

Lady Carolpringle59,
I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords.
Instead of writing your cords inside the ticket form please copy and past your game ID.
On your top corner there is question mark. http://www.screencast.com/t/yYXWKhorh4
After clicking on it new window will open and your game ID will be last line there. http://www.screencast.com/t/IpdCRxtgM
Well it seems that didn't work either So P O ed right Now http://prntscr.com/eu2khl

Ok Finally I got it to Work and for others that might have the same Issue this is the part of the castle cords that allowed me to place My ticket pp18921183

Carol Aileen

Apr 10, 2017, 12:4404/10/17

02/21/16

126

http://prntscr.com/euodpd what do they Mean solved I'm still not seeing My Sapphires that were wrongfully taken from My account !!!!

Alina BrightAdmin

Apr 11, 2017, 14:5504/11/17

03/01/16

5810

Greetings, my Lady! We've fixed this issue, our Support team will contact you back regarding this matter as soon as possible.

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Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords. </p><p>Instead of writing your cords inside the ticket form please copy and past your game ID.</p><p>On your top corner there is question mark. <a href=\"http://www.screencast.com/t/yYXWKhorh4\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/yYXWKhorh4</a></p><p>After clicking on it new window will open and your game ID will be last line there. <a href=\"http://www.screencast.com/t/IpdCRxtgM\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/IpdCRxtgM</a></p>","userRegistered":"","userCommentsCount":"327","userName":"Deleted","createdDate":"1491654867077","editedDate":"0","id":"293072","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"293072","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1162814/","commentUrl":"/en/comment/topic_293177/"},"strings":{"userRole":"","userId":"1162814","contentDraftJs":"","contentHtml":"<p>Nemanja said:</p><br><blockquote><p>Lady Carolpringle59,</p><p>I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords. </p><p>Instead of writing your cords inside the ticket form please copy and past your game ID.</p><p>On your top corner there is question mark. <a href=\"http://www.screencast.com/t/yYXWKhorh4\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/yYXWKhorh4</a></p><p>After clicking on it new window will open and your game ID will be last line there. <a href=\"http://www.screencast.com/t/IpdCRxtgM\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/IpdCRxtgM</a></p></blockquote><p>Well it seems that didn't work either So P O ed right Now  <a href=\"http://prntscr.com/eu2khl\" rel=\"nofollow ugc\" target=\"_blank\"><font>http://prntscr.com/eu2khl</font></a></p>","userRegistered":"1456091882063","userCommentsCount":"126","userName":"Carol Aileen","createdDate":"1491681228630","editedDate":"0","id":"293177","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"293177","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1059812/","commentUrl":"/en/comment/topic_293178/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<div class=\"user-name\">carolpringle59 said:</div><br><blockquote><p>Nemanja said:</p><br><blockquote><p>Lady Carolpringle59,</p><p>I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords. </p><p>Instead of writing your cords inside the ticket form please copy and past your game ID.</p><p>On your top corner there is question mark. <a href=\"http://www.screencast.com/t/yYXWKhorh4\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/yYXWKhorh4</a></p><p>After clicking on it new window will open and your game ID will be last line there. <a href=\"http://www.screencast.com/t/IpdCRxtgM\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/IpdCRxtgM</a></p></blockquote><p>Well it seems that didn't work either So P O ed right Now  <a href=\"http://prntscr.com/eu2khl\" rel=\"nofollow ugc\" target=\"_blank\"><font>http://prntscr.com/eu2khl</font></a></p></blockquote>Did you try the number to the right that starts with pp  . That should work for you but make sure your coordinates are deleted.","userRegistered":"","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1491681469227","editedDate":"1491681534417","id":"293178","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"293178","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1162814/","commentUrl":"/en/comment/topic_293179/"},"strings":{"userRole":"","userId":"1162814","contentDraftJs":"","contentHtml":"<p>carolpringle59 said:</p><br><blockquote><p>Nemanja said:</p><br><blockquote><p>Lady Carolpringle59,</p><p>I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords. </p><p>Instead of writing your cords inside the ticket form please copy and past your game ID.</p><p>On your top corner there is question mark. <a href=\"http://www.screencast.com/t/yYXWKhorh4\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/yYXWKhorh4</a></p><p>After clicking on it new window will open and your game ID will be last line there. <a href=\"http://www.screencast.com/t/IpdCRxtgM\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/IpdCRxtgM</a></p></blockquote><p>Well it seems that didn't work either So P O ed right Now  <a href=\"http://prntscr.com/eu2khl\" rel=\"nofollow ugc\" target=\"_blank\"><font>http://prntscr.com/eu2khl</font></a></p></blockquote><p>Ok Finally I got it to Work and for others that might have the same Issue  this is the part of the castle cords that allowed me to place My ticket pp18921183</p>","userRegistered":"1456091882063","userCommentsCount":"126","userName":"Carol Aileen","createdDate":"1491681860097","editedDate":"0","id":"293179","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"293179","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1162814/","commentUrl":"/en/comment/topic_293623/"},"strings":{"userRole":"","userId":"1162814","contentDraftJs":"","contentHtml":"http://prntscr.com/euodpd  what do they Mean solved I'm still not seeing My Sapphires that were wrongfully taken from My account !!!!","userRegistered":"1456091882063","userCommentsCount":"126","userName":"Carol Aileen","createdDate":"1491828255607","editedDate":"0","id":"293623","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"293623","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1047456/","commentUrl":"/en/comment/topic_294037/"},"strings":{"userRole":"Admin","userId":"1047456","contentDraftJs":"","contentHtml":"Greetings, my Lady! 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Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords. </p><p>Instead of writing your cords inside the ticket form please copy and past your game ID.</p><p>On your top corner there is question mark. <a href=\"http://www.screencast.com/t/yYXWKhorh4\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/yYXWKhorh4</a></p><p>After clicking on it new window will open and your game ID will be last line there. <a href=\"http://www.screencast.com/t/IpdCRxtgM\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/IpdCRxtgM</a></p>","userRegistered":"","userCommentsCount":"327","userName":"Deleted","createdDate":"1491654867077","editedDate":"0","id":"293072","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"293072","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1162814/","commentUrl":"/en/comment/topic_293177/"},"strings":{"userRole":"","userId":"1162814","contentDraftJs":"","contentHtml":"<p>Nemanja said:</p><br><blockquote><p>Lady Carolpringle59,</p><p>I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords. </p><p>Instead of writing your cords inside the ticket form please copy and past your game ID.</p><p>On your top corner there is question mark. <a href=\"http://www.screencast.com/t/yYXWKhorh4\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/yYXWKhorh4</a></p><p>After clicking on it new window will open and your game ID will be last line there. <a href=\"http://www.screencast.com/t/IpdCRxtgM\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/IpdCRxtgM</a></p></blockquote><p>Well it seems that didn't work either So P O ed right Now  <a href=\"http://prntscr.com/eu2khl\" rel=\"nofollow ugc\" target=\"_blank\"><font>http://prntscr.com/eu2khl</font></a></p>","userRegistered":"1456091882063","userCommentsCount":"126","userName":"Carol Aileen","createdDate":"1491681228630","editedDate":"0","id":"293177","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"293177","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1059812/","commentUrl":"/en/comment/topic_293178/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<div class=\"user-name\">carolpringle59 said:</div><br><blockquote><p>Nemanja said:</p><br><blockquote><p>Lady Carolpringle59,</p><p>I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords. </p><p>Instead of writing your cords inside the ticket form please copy and past your game ID.</p><p>On your top corner there is question mark. <a href=\"http://www.screencast.com/t/yYXWKhorh4\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/yYXWKhorh4</a></p><p>After clicking on it new window will open and your game ID will be last line there. <a href=\"http://www.screencast.com/t/IpdCRxtgM\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/IpdCRxtgM</a></p></blockquote><p>Well it seems that didn't work either So P O ed right Now  <a href=\"http://prntscr.com/eu2khl\" rel=\"nofollow ugc\" target=\"_blank\"><font>http://prntscr.com/eu2khl</font></a></p></blockquote>Did you try the number to the right that starts with pp  . That should work for you but make sure your coordinates are deleted.","userRegistered":"","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1491681469227","editedDate":"1491681534417","id":"293178","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"293178","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1162814/","commentUrl":"/en/comment/topic_293179/"},"strings":{"userRole":"","userId":"1162814","contentDraftJs":"","contentHtml":"<p>carolpringle59 said:</p><br><blockquote><p>Nemanja said:</p><br><blockquote><p>Lady Carolpringle59,</p><p>I'm sorry for your loss. Although I cannot speak in the name of Support nor investigating the reason why that happened I can try solving your problem with in game cords. </p><p>Instead of writing your cords inside the ticket form please copy and past your game ID.</p><p>On your top corner there is question mark. <a href=\"http://www.screencast.com/t/yYXWKhorh4\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/yYXWKhorh4</a></p><p>After clicking on it new window will open and your game ID will be last line there. <a href=\"http://www.screencast.com/t/IpdCRxtgM\" rel=\"nofollow ugc\" target=\"_blank\">http://www.screencast.com/t/IpdCRxtgM</a></p></blockquote><p>Well it seems that didn't work either So P O ed right Now  <a href=\"http://prntscr.com/eu2khl\" rel=\"nofollow ugc\" target=\"_blank\"><font>http://prntscr.com/eu2khl</font></a></p></blockquote><p>Ok Finally I got it to Work and for others that might have the same Issue  this is the part of the castle cords that allowed me to place My ticket pp18921183</p>","userRegistered":"1456091882063","userCommentsCount":"126","userName":"Carol Aileen","createdDate":"1491681860097","editedDate":"0","id":"293179","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"293179","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1162814/","commentUrl":"/en/comment/topic_293623/"},"strings":{"userRole":"","userId":"1162814","contentDraftJs":"","contentHtml":"http://prntscr.com/euodpd  what do they Mean solved I'm still not seeing My Sapphires that were wrongfully taken from My account !!!!","userRegistered":"1456091882063","userCommentsCount":"126","userName":"Carol Aileen","createdDate":"1491828255607","editedDate":"0","id":"293623","entityId":"37777","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"293623","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1047456/","commentUrl":"/en/comment/topic_294037/"},"strings":{"userRole":"Admin","userId":"1047456","contentDraftJs":"","contentHtml":"Greetings, my Lady! 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