Malcolm said:
What can be done for those that don't have access to the original email used to log in? My nephew used an email that was provided to him through college, he no longer has access to it.
Thank you for any help you can provide.
I would recommend sending a ticket to support with your problem and justification.
https://plariumsupport.zendesk.com/hc/en-us/requests/new
You should be able to skip that and still submit the form. If not PM me and I will try to find you a solution.brunsonthomas said:That link requires one to have their castle coordinates.Malcolm said:
What can be done for those that don't have access to the original email used to log in? My nephew used an email that was provided to him through college, he no longer has access to it.
Thank you for any help you can provide.I would recommend sending a ticket to support with your problem and justification.
https://plariumsupport.zendesk.com/hc/en-us/requests/new
I just used my info. Thank you very much for the quick replies too. I'll wait and see how they respond. Thanks again fro the help.Malcolm said:You should be able to skip that and still submit the form. If not PM me and I will try to find you a solution.brunsonthomas said:That link requires one to have their castle coordinates.Malcolm said:
What can be done for those that don't have access to the original email used to log in? My nephew used an email that was provided to him through college, he no longer has access to it.
Thank you for any help you can provide.I would recommend sending a ticket to support with your problem and justification.
https://plariumsupport.zendesk.com/hc/en-us/requests/new
You are welcome and I hope you get a prompt response that will remedy your situation.brunsonthomas said:I just used my info. Thank you very much for the quick replies too. I'll wait and see how they respond. Thanks again fro the help.Malcolm said:You should be able to skip that and still submit the form. If not PM me and I will try to find you a solution.brunsonthomas said:That link requires one to have their castle coordinates.Malcolm said:
What can be done for those that don't have access to the original email used to log in? My nephew used an email that was provided to him through college, he no longer has access to it.
Thank you for any help you can provide.I would recommend sending a ticket to support with your problem and justification.
https://plariumsupport.zendesk.com/hc/en-us/requests/new