Hello, Lord!

This issue is hard to reproduce. It has already been reported to our developers, but they are unable to detect its cause. 

I'd appreciate it if you send us the exact steps to reproduce the issue. Thus I'd be able to forward the case to the developers.

Agent Pavel said:

Hello, Lord!

This issue is hard to reproduce. It has already been reported to our developers, but they are unable to detect its cause. 

I'd appreciate it if you send us the exact steps to reproduce the issue. Thus I'd be able to forward the case to the developers.

1. Go to the tournament in question.

2. Click on activity and or league activity, depending on the tournament type.

This should show you league members and their statistics, but does not.

3. Click back and forth on several other tabs (Info, Torunament, Rankings) and back to activity.

It does not mean that it will work on the first attempt, it is random when it will show the statistics. Rinse and repeat process.

Most of the times it hangs while the loading icon keeps on loading (spinning, does not show statistics), when the loading icon actually hang (not moving) then it will show the results.

Not sure if this will help out tracking it, but the best description I have on it.

Surly I can't be the only one with this issue.

Agent Pavel said:

Hello, Lord!

This issue is hard to reproduce. It has already been reported to our developers, but they are unable to detect its cause. 

I'd appreciate it if you send us the exact steps to reproduce the issue. Thus I'd be able to forward the case to the developers.

Hi !

Will be hard to reproduce on a test server because on tests there aren't made all the operations that are made on a productivity server. Also, for reproducing the error you need to test it with a league with many players. I'm thinking is just a report, sometimes it's working from the first request,  sometimes maybe when servers are too busy doesn't show the info you need but if you click other tabs and then you'returning and try again you'll succeed ...

Hope my advices will help in testing, best regards!

I've noticed this also and it's not very hard to reproduce, see screenshots below. I didn't know about the trick of switching between tabs, but it did help, these screenshots are taken seconds apart, first u see list empty but my league has 4080 points, then i switched tabs and there u see my league members.

jgeerinckx said:

I've noticed this also and it's not very hard to reproduce, see screenshots below. I didn't know about the trick of switching between tabs, but it did help, these screenshots are taken seconds apart, first u see list empty but my league has 4080 points, then i switched tabs and there u see my league members.

Hi!

Yes, if it's not working the report from the first time, if you switch between tabs then the info required will appear. This operation can be done and will work but sometimes you can get the report from the first time...

Best regards!

Bogdan

We frequently see exactly the same problem in Weekly Rankings, and clicking different filters eventually cures the fault

http://prntscr.com/hbd10v