DISCRIMINATION : SUPPORT WHO NOT SUPPORTIVE

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DISCRIMINATION : SUPPORT WHO NOT SUPPORTIVE

Chyntea

Nov 2, 2017, 17:4911/02/17

02/20/17

DISCRIMINATION : SUPPORT WHO NOT SUPPORTIVE

I have created the thread on this issue before and moderator told me the wheel of fortune already be fixed and for my case it looks like an account issue. I have addressed this to support and guess what?? I got a stupid reply and no fixing happen at all.

What is this all about? What is the function of support when you are suffering from any glitch or bug on the game. You only got this answer? I already mentioned and showed a proof of me getting every single day login only resources type (resources production boost or resources) on my wheel of fortune. Why others can get different type of discount but for me cannot???!! I am also a player of the game, I also the player who pay for the game but why I only got resources type on my wheel of fortune? IT's SO DISCRIMINATION.

Honestly, I am not the type who like to complaint but this issue has been continuously for 7 month, no action, no fix, no anything from USELESS SUPPORT, have they trying to login my account and see every single day what I am getting for my wheel of fortune? NO!!! There will be no such effort.....I am so angry right now. If I can curse here, I already curse the whole plarium.

Comments

Juglar del Viento

Nov 2, 2017, 19:3911/02/17

04/10/15

1437

Lord Fi3reloaded

i can understand how frustrated u can be. Sure the support team has checked your account not one time if not several times to be sure what is happening to ur fortune wheel and if they have answered you is cause they have not found elements to see that u still have the bug.

on my own only i can tell is that please keep continue tracing ur wheel to see if it changes to another item different from resources.

sorry for all the inconveniences, and sorry for cant give any other answer to help you.

Regards

Chyntea

Nov 2, 2017, 23:4011/02/17

02/20/17

Juglar del Viento said:

Lord Fi3reloaded
i can understand how frustrated u can be. Sure the support team has checked your account not one time if not several times to be sure what is happening to ur fortune wheel and if they have answered you is cause they have not found elements to see that u still have the bug.
on my own only i can tell is that please keep continue tracing ur wheel to see if it changes to another item different from resources.
sorry for all the inconveniences, and sorry for cant give any other answer to help you.

Regards

Lord Juglar del Viento, it is very frustrated to get an answer from the support like that. You are still suffering from the problem or the glitch or whatever it is, but no proper follow up or fixing within the 7 month. I still continuously got resources type on my wheel of fortune. My wheel of fortune has no function at all. I can have my resources from my raiding, furthermore my building and lost queue also full. I have 2000 unit still on training each type. So what else I need to get discount on the resources? That is why I am very frustrated. When someone from my league chat and told they got 90% on legendaries unit, 75% on revival unit, 80% on boost, I feel very discriminating from other player. Why I cannot get what they getting?

If support cannot help to fix my wheel of fortune issue, what is the function of support to begin with? NO FUNCTION FOR SUPPORT, THEY JUST GETTING FREE PAY, BETTER THEY FIND ANOTHER JOB.

Last but not least, what actually is the function of wheel of fortune if you not getting the fortune, BETTER CHANGE THE NAME TO WHEEL OF MISFORTUNE!!!!!

Chyntea

Nov 3, 2017, 21:5611/03/17

02/20/17

It is hard to believe the way support handle the issue of the player on this game. It seems Plarium treated me like a trash here. Support has no function, Forum has no function, what else? No matter what I did, It will not be entertained at all.

Every time I got only resources discount, resources discount, resource discount. I pay my money for the features not functioning at all. There is no good satisfactory service here. My wheel of fortune issue still not be settled. Why ONLY ME HAVE THIS ISSUE?? WHY??? WHY???? IT'S SO RIDICULOUS!!!!!

YOU WANT TO BLOCK ME, GO AHEAD, I WILL NOT TOLERANCE ON THIS INJUSTICE YOU HAVE DONE TO ME. UNTIL MY PROBLEM NOT BE FIXED, UNTIL THEN, I WILL NOT STOP COMPLAINING.

STUPID PLARIUM

DeletedTechnical Support

Nov 5, 2017, 09:1911/05/17

4521

Hello, Lord!

As we have already specified in your tickets, your situation is not considered as a bug. Since the number of offers is limited, and each of them has own priority, you are getting the most popular offers. This feature works this way for all players in the game. And the variety of the offers depends on your Castle's development and in-game progress.

Chyntea

Nov 5, 2017, 09:5611/05/17

02/20/17

Agent Pavel said:

Hello, Lord!
As we have already specified in your tickets, your situation is not considered as a bug. Since the number of offers is limited, and each of them has own priority, you are getting the most popular offers. This feature works this way for all players in the game. And the variety of the offers depends on your Castle's development and in-game progress.

So basically you telling me I destined to get only in resources segment either resources or resources production boost every single reset randomly rotate until the end of Stormfall: Age of War????!!!! Is that what you mean Agent Pavel???? You consider me as a foolish here who just just play recently??? It is obvious the wheel of fortune will not work like that.

Please clear my doubtful on the function of Wheel of Fortune feature in the first place. Tell me what exactly them need it to be in the game? Most of the player thinking this feature is USELESS!!!

Chyntea

Nov 5, 2017, 17:4511/05/17

02/20/17

why make things difficult? If I not mistaken this kind of mechanism, you have the authority to reset the features back to original. Is it because you dont have the specialist to do so?? it just a single account to handle, you make it hard. Be professional please.

Macuber*

Nov 6, 2017, 14:5111/06/17

11/08/14

Fi3reloaded, you are not alone. my wheel is not working ... do not remember how long. every time they say, it is fixed, it changes 1 time.

i have suggestion (told it before) : remove wheel of fortune from game! it is obvious, devs are not able to fix it and only stupid excuses coming from them.

Chyntea

Nov 6, 2017, 19:2511/06/17

02/20/17

wildaxeman said:

Fi3reloaded, you are not alone. my wheel is not working ... do not remember how long. every time they say, it is fixed, it changes 1 time.

i have suggestion (told it before) : remove wheel of fortune from game! it is obvious, devs are not able to fix it and only stupid excuses coming from them.

Oh I have a friend, I thought I am the only one here. There must be a lot who facing this issue but prefer to shut their mouth. Didnt you think they doing injustice to us by doing like this? There are those player can get a lot of option for the discount cycle every reset but for us only one or two only until the end of the game. You can see from this picture, he got a lot of option instead only one or two option:

Why they like to manipulate the fact how WoF working, I ask OBERON on this matter, it seems his answer the same as other who only give stupid excuses.

It seems it is a time for me to stop spending my money anymore for the game. This game is dead, the feature is dead too.

mindful

Nov 6, 2017, 22:2911/06/17

07/14/14

Fireloaded do you see connection that you do not get offers in wheel that you do buy for saphs anyway?

For me it is that since a year or so.

It is a feature I assume.

If you allready buy it you will not get a discount on it via the wheel.

It would be nice that plarium wrote it out in text to their costumers though.

Chyntea

Nov 7, 2017, 05:5311/07/17

Nov 7, 2017, 05:53(edited)

02/20/17

mindful said:

Fireloaded do you see connection that you do not get offers in wheel that you do buy for saphs anyway?
For me it is that since a year or so.
It is a feature I assume.
If you allready buy it you will not get a discount on it via the wheel.

It would be nice that plarium wrote it out in text to their costumers though.

I dont get it by the mean of higher preferences, I already stopped buying resources started after my WoF working weird. Why you should do posting something that not unlikeable for the customer to buy. Its a logic sense that, no one will buy it if it unwanted for them even you put discount. STUPID FEATURES.

The topic is locked. You cannot post comments.

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Why others can get different type of discount but for me cannot???!! I am also a player of the game, I also the player who pay for the game but why I only got resources type on my wheel of fortune? IT's SO DISCRIMINATION. </p><p>Honestly, I am not the type who like to complaint but this issue has been continuously for 7 month, no action, no fix, no anything from USELESS SUPPORT, have they trying to login my account and see every single day what I am getting for my wheel of fortune? NO!!! There will be no such effort.....I am so angry right now. If I can curse here, I already curse the whole plarium. </p>","createdDate":"1509644940000","folderId":"50","id":"84801","authorId":"1458815","authorRegistered":"1487603800817","authorName":"Chyntea ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3230","commentsCount":"10","likesCount":"0","authorCommentsCount":"49","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/stormfall-age-of-war/50_bug-reports/84801_discrimination--support-who-not-supportive/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/277364/","commentUrl":"/en/comment/topic_411946/"},"strings":{"userRole":"","userId":"277364","contentDraftJs":"","contentHtml":"<p>Lord Fi3reloaded</p><p>i can understand how frustrated u can be. Sure the support team has checked your account not one time if not several times to be sure what is happening to ur fortune wheel and if they have answered you is cause they have not found elements to see that u still have the bug.</p><p>on my own only i can tell is that please keep continue tracing ur wheel to see if it changes to another item different from resources.</p><p>sorry for all the inconveniences, and sorry for cant give any other answer to help you.</p><br><p>Regards</p>","userRegistered":"1428687025940","userCommentsCount":"1437","userName":"Juglar del Viento","createdDate":"1509651591430","editedDate":"0","id":"411946","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"411946","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_412027/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>Juglar del Viento said:</p><br><blockquote><p>Lord Fi3reloaded</p><p>i can understand how frustrated u can be. Sure the support team has checked your account not one time if not several times to be sure what is happening to ur fortune wheel and if they have answered you is cause they have not found elements to see that u still have the bug.</p><p>on my own only i can tell is that please keep continue tracing ur wheel to see if it changes to another item different from resources.</p><p>sorry for all the inconveniences, and sorry for cant give any other answer to help you.</p><br><p>Regards</p></blockquote><p>Lord Juglar del Viento, it is very frustrated to get an answer from the support like that. You are still suffering from the problem or the glitch or whatever it is, but no proper follow up or fixing within the 7 month. I still continuously got resources type on my wheel of fortune. My wheel of fortune has no function at all. I can have my resources from my raiding, furthermore my building and lost  queue also full. I have 2000 unit still on training each type. So what else I need to get discount on the resources? That is why I am very frustrated. When someone from my league chat and told they got 90% on legendaries unit, 75% on revival unit, 80% on boost, I feel very discriminating from other player. Why I cannot get what they getting?</p><p>If support cannot help to fix my wheel of fortune issue, what is the function of support to begin with? NO FUNCTION FOR SUPPORT, THEY JUST GETTING FREE PAY, BETTER THEY FIND ANOTHER JOB. </p>Last but not least, what actually is the function of wheel of fortune if you not getting the fortune, BETTER CHANGE THE NAME TO WHEEL OF MISFORTUNE!!!!!","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509666048520","editedDate":"0","id":"412027","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"412027","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_412531/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>It is hard to believe the way support handle the issue of the player on this game. It seems Plarium treated me like a trash here. Support has no function, Forum has no function, what else? No matter what I did, It will not be entertained at all.</p><p>Every time I got only resources discount, resources discount, resource discount. I pay my money for the features not functioning at all. There is no good satisfactory service here. My wheel of fortune issue still not be settled. Why ONLY ME HAVE THIS ISSUE?? WHY??? WHY???? IT'S SO RIDICULOUS!!!!! </p><br><p>YOU WANT TO BLOCK ME, GO AHEAD, I WILL NOT TOLERANCE ON THIS INJUSTICE YOU HAVE DONE TO ME. UNTIL MY PROBLEM NOT BE FIXED, UNTIL THEN, I WILL NOT STOP COMPLAINING.</p><br>STUPID PLARIUM","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509746202183","editedDate":"0","id":"412531","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"412531","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794866/","commentUrl":"/en/comment/topic_412934/"},"strings":{"userRole":"Technical Support","userId":"1794866","contentDraftJs":"","contentHtml":"<p>Hello, Lord!\n</p><p>As we have already specified in your tickets, your situation is not considered as a bug. Since the number of offers is limited, and each of them has own priority, you are getting the most popular offers. This feature works this way for all players in the game. And the variety of the offers depends on your Castle's development and in-game progress. </p>","userRegistered":"","userCommentsCount":"4521","userName":"Deleted","createdDate":"1509873567790","editedDate":"0","id":"412934","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"412934","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_412942/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>Agent Pavel said:</p><br><blockquote><p>Hello, Lord!\n</p><p>As we have already specified in your tickets, your situation is not considered as a bug. Since the number of offers is limited, and each of them has own priority, you are getting the most popular offers. This feature works this way for all players in the game. And the variety of the offers depends on your Castle's development and in-game progress. </p></blockquote><p>So basically you telling me I destined to get only in resources segment either resources or resources production boost every single reset randomly rotate until the end of Stormfall: Age of War????!!!! Is that what you mean Agent Pavel???? You consider me as a foolish here who just just play recently??? It is obvious the wheel of fortune will not work like that. </p><br><p>Please clear my doubtful on the function of Wheel of Fortune feature in the first place. Tell me what exactly them need it to be in the game? Most of the player thinking this feature is USELESS!!!</p>","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509875809030","editedDate":"0","id":"412942","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"412942","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_413104/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>why make things difficult? If I not mistaken this kind of mechanism, you have the authority to reset the features back to original. Is it because you dont have the specialist to do so?? it just a single account to handle, you make it hard. Be professional please. </p>","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509903953637","editedDate":"0","id":"413104","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"413104","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/35819/","commentUrl":"/en/comment/topic_413492/"},"strings":{"userRole":"","userId":"35819","contentDraftJs":"","contentHtml":"<p>Fi3reloaded, you are not alone. my wheel is not working ... do not remember how long. every time they say, it is fixed, it changes 1 time. </p><br>i have suggestion (told it before) : remove wheel of fortune from game!  it is obvious, devs are not able to fix it and only stupid excuses coming from them. ","userRegistered":"1415473747903","userCommentsCount":"35","userName":"Macuber*","createdDate":"1509979901723","editedDate":"0","id":"413492","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/6600280.jpeg?v=1616539810"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"413492","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_413574/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>wildaxeman said:</p><br><blockquote><p>Fi3reloaded, you are not alone. my wheel is not working ... do not remember how long. every time they say, it is fixed, it changes 1 time. </p><br>i have suggestion (told it before) : remove wheel of fortune from game!  it is obvious, devs are not able to fix it and only stupid excuses coming from them. </blockquote><p>Oh I have a friend, I thought I am the only one here. There must be a lot who facing this issue but prefer to shut their mouth. Didnt you think they doing injustice to us by doing like this? There are those player can get a lot of option for the discount cycle every reset but for us only one or two only until the end of the game. You can see from this picture, he got a lot of option instead only one or two option:</p><img src=\"//cnt-forum.plarium.com/file.bmp?g=b94f1f22-8aa2-4f45-90dc-13ce170259ee\"><br><br><p>Why they like to manipulate the fact how WoF working, I ask OBERON on this matter, it seems his answer the same as other who only give stupid excuses.</p><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=09853d38-9ba0-49a3-b8da-3f8a991d9a98\"><br><br>It seems it is a time for me to stop spending my money anymore for the game. This game is dead, the feature is dead too.","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509996352437","editedDate":"0","id":"413574","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"413574","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/36219/","commentUrl":"/en/comment/topic_413596/"},"strings":{"userRole":"","userId":"36219","contentDraftJs":"","contentHtml":"<p>Fireloaded do you see connection that you do not get offers in wheel that you do buy for saphs anyway?</p><p>For me it is that since a year or so.</p><p>It is a feature I assume.</p><p>If you allready buy it you will not get a discount on it via the wheel.</p><br>It would be nice that plarium wrote it out in text to their costumers though.","userRegistered":"1405367897210","userCommentsCount":"35","userName":"mindful","createdDate":"1510007395043","editedDate":"0","id":"413596","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/3.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"413596","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_413656/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<div class=\"user-name\">mindful said:</div><br><blockquote><p>Fireloaded do you see connection that you do not get offers in wheel that you do buy for saphs anyway?</p><p>For me it is that since a year or so.</p><p>It is a feature I assume.</p><p>If you allready buy it you will not get a discount on it via the wheel.</p><br>It would be nice that plarium wrote it out in text to their costumers though.</blockquote>I dont get it by the mean of higher preferences, I already stopped buying resources started after my WoF working weird. Why you should do posting something that not unlikeable for the customer to buy. Its a logic sense that, no one will buy it if it unwanted for them even you put discount. STUPID FEATURES. ","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1510033995823","editedDate":"1510034030903","id":"413656","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"413656","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"DISCRIMINATION : SUPPORT WHO NOT SUPPORTIVE","authorRole":"","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=28fd0114-7dbf-4d37-999f-41326a990f27\"><br><br><p>I have created the thread on this issue before and moderator told me the wheel of fortune already be fixed and for my case  it looks like an account issue. I have addressed this to support and guess what?? I got a stupid reply and no fixing happen at all.</p><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=82a5853e-6aa0-47a3-92fc-5a6f2c6d2eb5\"><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=27935529-f5a5-4750-9db8-7473c8bcc676\"><br><br><p>What is this all about? What is the function of support when you are suffering from any glitch or bug on the game. You only got this answer? I already mentioned and showed a proof of me getting every single day login only resources type (resources production boost or resources) on my wheel of fortune. Why others can get different type of discount but for me cannot???!! I am also a player of the game, I also the player who pay for the game but why I only got resources type on my wheel of fortune? IT's SO DISCRIMINATION. </p><p>Honestly, I am not the type who like to complaint but this issue has been continuously for 7 month, no action, no fix, no anything from USELESS SUPPORT, have they trying to login my account and see every single day what I am getting for my wheel of fortune? NO!!! There will be no such effort.....I am so angry right now. If I can curse here, I already curse the whole plarium. </p>","createdDate":"1509644940000","folderId":"50","id":"84801","authorId":"1458815","authorRegistered":"1487603800817","authorName":"Chyntea ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3230","commentsCount":"10","likesCount":"0","authorCommentsCount":"49","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/stormfall-age-of-war/50_bug-reports/84801_discrimination--support-who-not-supportive/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/277364/","commentUrl":"/en/comment/topic_411946/"},"strings":{"userRole":"","userId":"277364","contentDraftJs":"","contentHtml":"<p>Lord Fi3reloaded</p><p>i can understand how frustrated u can be. Sure the support team has checked your account not one time if not several times to be sure what is happening to ur fortune wheel and if they have answered you is cause they have not found elements to see that u still have the bug.</p><p>on my own only i can tell is that please keep continue tracing ur wheel to see if it changes to another item different from resources.</p><p>sorry for all the inconveniences, and sorry for cant give any other answer to help you.</p><br><p>Regards</p>","userRegistered":"1428687025940","userCommentsCount":"1437","userName":"Juglar del Viento","createdDate":"1509651591430","editedDate":"0","id":"411946","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/10023754.jpeg?v=1623093150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"411946","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_412027/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>Juglar del Viento said:</p><br><blockquote><p>Lord Fi3reloaded</p><p>i can understand how frustrated u can be. Sure the support team has checked your account not one time if not several times to be sure what is happening to ur fortune wheel and if they have answered you is cause they have not found elements to see that u still have the bug.</p><p>on my own only i can tell is that please keep continue tracing ur wheel to see if it changes to another item different from resources.</p><p>sorry for all the inconveniences, and sorry for cant give any other answer to help you.</p><br><p>Regards</p></blockquote><p>Lord Juglar del Viento, it is very frustrated to get an answer from the support like that. You are still suffering from the problem or the glitch or whatever it is, but no proper follow up or fixing within the 7 month. I still continuously got resources type on my wheel of fortune. My wheel of fortune has no function at all. I can have my resources from my raiding, furthermore my building and lost  queue also full. I have 2000 unit still on training each type. So what else I need to get discount on the resources? That is why I am very frustrated. When someone from my league chat and told they got 90% on legendaries unit, 75% on revival unit, 80% on boost, I feel very discriminating from other player. Why I cannot get what they getting?</p><p>If support cannot help to fix my wheel of fortune issue, what is the function of support to begin with? NO FUNCTION FOR SUPPORT, THEY JUST GETTING FREE PAY, BETTER THEY FIND ANOTHER JOB. </p>Last but not least, what actually is the function of wheel of fortune if you not getting the fortune, BETTER CHANGE THE NAME TO WHEEL OF MISFORTUNE!!!!!","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509666048520","editedDate":"0","id":"412027","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"412027","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_412531/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>It is hard to believe the way support handle the issue of the player on this game. It seems Plarium treated me like a trash here. Support has no function, Forum has no function, what else? No matter what I did, It will not be entertained at all.</p><p>Every time I got only resources discount, resources discount, resource discount. I pay my money for the features not functioning at all. There is no good satisfactory service here. My wheel of fortune issue still not be settled. Why ONLY ME HAVE THIS ISSUE?? WHY??? WHY???? IT'S SO RIDICULOUS!!!!! </p><br><p>YOU WANT TO BLOCK ME, GO AHEAD, I WILL NOT TOLERANCE ON THIS INJUSTICE YOU HAVE DONE TO ME. UNTIL MY PROBLEM NOT BE FIXED, UNTIL THEN, I WILL NOT STOP COMPLAINING.</p><br>STUPID PLARIUM","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509746202183","editedDate":"0","id":"412531","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"412531","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1794866/","commentUrl":"/en/comment/topic_412934/"},"strings":{"userRole":"Technical Support","userId":"1794866","contentDraftJs":"","contentHtml":"<p>Hello, Lord!\n</p><p>As we have already specified in your tickets, your situation is not considered as a bug. Since the number of offers is limited, and each of them has own priority, you are getting the most popular offers. This feature works this way for all players in the game. And the variety of the offers depends on your Castle's development and in-game progress. </p>","userRegistered":"","userCommentsCount":"4521","userName":"Deleted","createdDate":"1509873567790","editedDate":"0","id":"412934","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"412934","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_412942/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>Agent Pavel said:</p><br><blockquote><p>Hello, Lord!\n</p><p>As we have already specified in your tickets, your situation is not considered as a bug. Since the number of offers is limited, and each of them has own priority, you are getting the most popular offers. This feature works this way for all players in the game. And the variety of the offers depends on your Castle's development and in-game progress. </p></blockquote><p>So basically you telling me I destined to get only in resources segment either resources or resources production boost every single reset randomly rotate until the end of Stormfall: Age of War????!!!! Is that what you mean Agent Pavel???? You consider me as a foolish here who just just play recently??? It is obvious the wheel of fortune will not work like that. </p><br><p>Please clear my doubtful on the function of Wheel of Fortune feature in the first place. Tell me what exactly them need it to be in the game? Most of the player thinking this feature is USELESS!!!</p>","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509875809030","editedDate":"0","id":"412942","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"412942","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_413104/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>why make things difficult? If I not mistaken this kind of mechanism, you have the authority to reset the features back to original. Is it because you dont have the specialist to do so?? it just a single account to handle, you make it hard. Be professional please. </p>","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509903953637","editedDate":"0","id":"413104","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"413104","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/35819/","commentUrl":"/en/comment/topic_413492/"},"strings":{"userRole":"","userId":"35819","contentDraftJs":"","contentHtml":"<p>Fi3reloaded, you are not alone. my wheel is not working ... do not remember how long. every time they say, it is fixed, it changes 1 time. </p><br>i have suggestion (told it before) : remove wheel of fortune from game!  it is obvious, devs are not able to fix it and only stupid excuses coming from them. ","userRegistered":"1415473747903","userCommentsCount":"35","userName":"Macuber*","createdDate":"1509979901723","editedDate":"0","id":"413492","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/6600280.jpeg?v=1616539810"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"413492","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_413574/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<p>wildaxeman said:</p><br><blockquote><p>Fi3reloaded, you are not alone. my wheel is not working ... do not remember how long. every time they say, it is fixed, it changes 1 time. </p><br>i have suggestion (told it before) : remove wheel of fortune from game!  it is obvious, devs are not able to fix it and only stupid excuses coming from them. </blockquote><p>Oh I have a friend, I thought I am the only one here. There must be a lot who facing this issue but prefer to shut their mouth. Didnt you think they doing injustice to us by doing like this? There are those player can get a lot of option for the discount cycle every reset but for us only one or two only until the end of the game. You can see from this picture, he got a lot of option instead only one or two option:</p><img src=\"//cnt-forum.plarium.com/file.bmp?g=b94f1f22-8aa2-4f45-90dc-13ce170259ee\"><br><br><p>Why they like to manipulate the fact how WoF working, I ask OBERON on this matter, it seems his answer the same as other who only give stupid excuses.</p><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=09853d38-9ba0-49a3-b8da-3f8a991d9a98\"><br><br>It seems it is a time for me to stop spending my money anymore for the game. This game is dead, the feature is dead too.","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1509996352437","editedDate":"0","id":"413574","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"413574","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/36219/","commentUrl":"/en/comment/topic_413596/"},"strings":{"userRole":"","userId":"36219","contentDraftJs":"","contentHtml":"<p>Fireloaded do you see connection that you do not get offers in wheel that you do buy for saphs anyway?</p><p>For me it is that since a year or so.</p><p>It is a feature I assume.</p><p>If you allready buy it you will not get a discount on it via the wheel.</p><br>It would be nice that plarium wrote it out in text to their costumers though.","userRegistered":"1405367897210","userCommentsCount":"35","userName":"mindful","createdDate":"1510007395043","editedDate":"0","id":"413596","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/3.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"413596","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1458815/","commentUrl":"/en/comment/topic_413656/"},"strings":{"userRole":"","userId":"1458815","contentDraftJs":"","contentHtml":"<div class=\"user-name\">mindful said:</div><br><blockquote><p>Fireloaded do you see connection that you do not get offers in wheel that you do buy for saphs anyway?</p><p>For me it is that since a year or so.</p><p>It is a feature I assume.</p><p>If you allready buy it you will not get a discount on it via the wheel.</p><br>It would be nice that plarium wrote it out in text to their costumers though.</blockquote>I dont get it by the mean of higher preferences, I already stopped buying resources started after my WoF working weird. Why you should do posting something that not unlikeable for the customer to buy. Its a logic sense that, no one will buy it if it unwanted for them even you put discount. STUPID FEATURES. ","userRegistered":"1487603800817","userCommentsCount":"49","userName":"Chyntea ","createdDate":"1510033995823","editedDate":"1510034030903","id":"413656","entityId":"84801","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27551159.jpeg?v=1623414089"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"413656","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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