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My game re-set to begining

My game re-set to begining

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Sep 13, 2017, 13:3309/13/17
0

My game re-set to begining

My Storfall game re-set to a beginner castle.  I was a level 64 Sept 11, 201. Yesterday morning when I opened the game I am now a brand new beginning game again. 


Where the hell do I send a message to support? 
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Sep 13, 2017, 13:3709/13/17
11/26/15
166

you might be on the wrong server. 

look at the top of your screen, it says either dark plains, untamed lands or farwols crown. click there to go to your original server.


hope this fixed your issue
Sep 15, 2017, 08:2809/15/17
5604

Blackwolfe said:


My Storfall game re-set to a beginner castle.  I was a level 64 Sept 11, 201. Yesterday morning when I opened the game I am now a brand new beginning game again. 


Where the hell do I send a message to support? 

Hello.

Has this issue been solved for you? 

As for the Support Team, you can contact them via this link: https://plariumsupport.zendesk.com/hc/en-us/requests/new

Sep 17, 2017, 05:4609/17/17
2
Blackwolfe said:

My Storfall game re-set to a beginner castle.  I was a level 64 Sept 11, 201. Yesterday morning when I opened the game I am now a brand new beginning game again. 


Where the hell do I send a message to support? 

Sep 18, 2017, 15:4109/18/17
02/29/16
2645

Michelle Mckohne said:


Blackwolfe said:


My Storfall game re-set to a beginner castle.  I was a level 64 Sept 11, 201. Yesterday morning when I opened the game I am now a brand new beginning game again. 


Where the hell do I send a message to support? 

Hello!

Please follow this link and submit a ticket: https://plariumsupport.zendesk.com/hc/en-us/requests/new

Sep 21, 2017, 14:1609/21/17
02/29/16
2645
Limad said:

Blackwolfe said:


My Storfall game re-set to a beginner castle.  I was a level 64 Sept 11, 201. Yesterday morning when I opened the game I am now a brand new beginning game again. 


Where the hell do I send a message to support? 

Do what Nix said a couple of posts above. It happens frequently and the solution should really be pinned by now. 

I agree. In most cases, it helps.
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