your friend needs to completely uninstall all plarium player programs and Past downloads absolutely all traces including all from her remove apps list then double check to be sure it gone including from recycle bin before you restart computer then Check computer to be sure all traces are gone by doing a search in your computer for Plarium Player and check your apps area to make sure there is nothing then then reload the app when you are sure all is gone.
why is it everytime I try to plat Stormfall, age of war I get a message the says link cannot be found in the dynamic link library ? I have been playing this game for over 5 years now and I am out of ideas to get back on. PLEASE HELP ME !!!
I just explained above what your trouble is you have too many copies of the player in your computer. All traces must be removed and a clean install of the Plarium player then that will solve your troubles
After you have cleared the app from your computer then a re-install should work use this link https://plarium.com/en/plarium-play/