All Categories

cannot log on to game again

cannot log on to game again

Search
Feb 5, 2021, 11:0502/05/21
09/07/18
15

cannot log on to game again

Same problem as last week after the server update. The game won't load past 99%. 

Views
45
Comments
18
Comments
Feb 5, 2021, 15:1502/05/21
12/14/15
41

Mate it's every single week, always just before start of Brawl, then everything pear shapped for most of the day. 

Feb 5, 2021, 16:0802/05/21
02/22/16
1846

There Was an update   it took a while to complete Your Game should be working now


Feb 5, 2021, 16:5702/05/21
02/22/16
1846

There Is an ongoing issue with the Game that is being worked on ATM please forgive the inconvienace.

Feb 6, 2021, 15:1702/06/21
09/07/18
15

Everything is working fine. Thanks for the responses.  

Feb 6, 2021, 19:3502/06/21
02/22/16
1846

You are welcome


Feb 19, 2021, 14:2302/19/21
01/03/16
1

Game will not allow me to log on. Tried to delete and re-download. It worked yesterday but not today.

Mar 4, 2021, 12:2703/04/21
05/20/15
6

Still stuck at 99%.  Sparta won't load again.

Mar 4, 2021, 12:3203/04/21
09/22/20
44
Brutal

Still stuck at 99%.  Sparta won't load again.

Wrong Forum , but correct issue 

Mar 4, 2021, 12:3803/04/21
02/22/16
1846

Yes we are aware  the team is on the job hopefully it will be fixed  soon 

We are very sorry for the problems


Mar 4, 2021, 12:3903/04/21
09/22/20
44
Wesley Pringle

Yes we are aware  the team is on the job hopefully it will be fixed  soon 

We are very sorry for the problems


I have units sieging beacons as we speak , if those get lost i expect a return because of this screw-up


Mar 4, 2021, 12:4903/04/21
02/22/16
1846

I understand your upset  I'm also a Player  with games that won't  load If you have losses document them. I will give you A support link for you to claim them on. As the game  knows there is a problem going on during this time frame it should help your case 


Mar 4, 2021, 12:5903/04/21
09/22/20
44
Wesley Pringle

I understand your upset  I'm also a Player  with games that won't  load If you have losses document them. I will give you A support link for you to claim them on. As the game  knows there is a problem going on during this time frame it should help your case 


It was because i saw my units being stuck that i knew Plarium messed up again .

I made a screen of it so yeah IF my units get lost i will definitely going to need that link 


Mar 4, 2021, 13:1503/04/21
02/22/16
1846

If you saw them get struck then you were still in the game


Mar 4, 2021, 13:1603/04/21
02/22/16
1846

The Game seems to load now


Mar 10, 2021, 01:3603/10/21
04/26/15
8

I can't load the game again game keeps telling me to rejoin Plarium Play . After we went to Plarium Play i cannot load some of my castles at all -- can someone please help me . 

Thank you 

Mar 11, 2021, 11:4603/11/21
02/22/16
1846
Christina Barnett

I can't load the game again game keeps telling me to rejoin Plarium Play . After we went to Plarium Play i cannot load some of my castles at all -- can someone please help me . 

Thank you 

Sorry for your difficultlties 😢

I have sent you a link to contact support about your troubles in your  personal messages . They should be able to help you. 

I wish you best of luck and a good game!

Mar 24, 2021, 08:3103/24/21
Mar 24, 2021, 08:56(edited)
03/02/20
5

First Plairum app could not open, now the game can not load, clearing cache, even reinstalling app did not help. Everything was fine 45 minutes ago.

Update: Now I can login but it is sluggish. Restarting comp did not help.

Update 2: Not working again, obviously something is wrong with the  server.

Mar 25, 2021, 10:5103/25/21
02/22/16
1846

I'm wondering  is your ISP contract unlimited download or do you have a limit? Being near the end of the month those that have reached the limit will find the ISP is slowing down the speeds of the users that have reached thier limit. That will effect how the game loads