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Plarium app not Installing

Plarium app not Installing

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Dec 8, 2020, 16:1712/08/20
07/26/16
11

Plarium app not Installing

I downloaded the PlariumPlaySetup.exe, click to run, Allow internet connection and nothing get screen saying "No Internet"


i

Try again how there's no refresh button?

If you click run again same thing over and over?

my question is where's the Offline version? so i need no internet to install it.

you should offer 2 versions setup & offline makes it easier for most people.

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Dec 10, 2020, 03:3212/10/20
07/26/16
11

OS - Win,   Browser - chrome

The platform you play on - Plarium

The server where you play - Untamed Lands

The feature that causes the issue - PlariumPlaySetup.exe download file

The exact steps you performed before the bug arose;

when you click on the exe file it runs, wants a connection to the internet (give)

and the screen shot above shows up "No Internet connection" 

I've done this 5+ times and same problem

Any special conditions that caused the bug to appear - idk

What should have happened;

it should have went to the server and downloaded the App program

(this is why i asked for Offline version, not a setup that has to reach a server to work)

What actually happened.

Nothing "No Internet connection" message over and over!


NancyAdmin
Dec 10, 2020, 12:1712/10/20
07/09/19
1870

Please try to launch Plarium Play using VPN. Alternatively, if VPN is enabled on your PC, please disable it and open Plarium Play. Let me know if it helped. 

Dec 10, 2020, 21:5012/10/20
07/26/16
11

Hello Nancy,

Sorry i'm lost you say to "launch" or "open" Plarium Play?? you mean (PlariumPlaySetup.exe)

Don't understand the VPN part? I need this to install your setup file why?


Dec 11, 2020, 13:0912/11/20
02/22/16
1846



As this topic has been repeated too many in this forum  and rules say to only have one post per topic  this post is closed  please go to existing Post about Plarium Play App loading problems  after using this link to see if it will help https://plarium-play-faq.zendesk.com/hc/en-us/sections/360002486359-Loading-Issues 

From what I have seen posted by CM I can confirm that Chromebook is at this time not an option to play the Game.  

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