wrong item was sent to me

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warlock

Apr 23, 2020, 12:1004/23/20

09/19/16

wrong item was sent to me

i tried to get the holy bond £29.50 for the gold artificer event

but the item displayed when i finished the paypal payment was the wrong item - the 10 epic bonds instead

can you please correct this error

Comments

Wesley Pringle

Apr 23, 2020, 12:5004/23/20

Apr 23, 2020, 13:09(edited)

02/22/16

1846

Please leave your Game information Platform and server along with your cords I will send a link this to Bug report staff, Also check though this topic and see if it ofers a fix

https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84408_features-that-are-not-bugs/?fbclid=IwAR3WFoWxrsPXmIv1B3z4CRZu5tjrOH9UdAKd8aWX7oaPe7A_slvVz6LqbKE

warlock

Apr 23, 2020, 15:0604/23/20

Apr 23, 2020, 15:08(edited)

09/19/16

x:-644 y:436

stormfall untamed lands

eng portal

chrome browser

nothing in that topic applies

Wesley Pringle

Apr 23, 2020, 15:1104/23/20

Apr 23, 2020, 15:11(edited)

02/22/16

1846

warlock said:

x:-644 y:436
stormfall untamed lands
eng portal
chrome browser
nothing in that topic applies

Please file a report using this link https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=167225&fbclid=IwAR1bbrnLml8Kupy8jA5FQQp6vFqw5l4D_P30cvdFr0G04Nx9i9szVNp8GNM

warlock

Apr 23, 2020, 18:2804/23/20

09/19/16

i have now done that

Wesley Pringle

Apr 24, 2020, 13:1504/24/20

02/22/16

1846

I hope for a speedy solution for you

warlock

Apr 25, 2020, 17:5404/25/20

09/19/16

so far no results

thanks

warlock

Apr 28, 2020, 17:4104/28/20

09/19/16

still nothing from them 28/04/20

warlock

May 4, 2020, 06:0005/04/20

09/19/16

still nothing / no reply from support 4/5/20

Wesley Pringle

May 4, 2020, 11:0105/04/20

02/22/16

1846

I'm looking into it Please give me your Ticket Number in the messages

warlock

May 4, 2020, 16:3405/04/20

09/19/16

i cannot find the "submit a ticket" page

warlock

May 6, 2020, 07:0405/06/20

May 6, 2020, 16:49(edited)

09/19/16

got it 1879476

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","createdDate":"1587654387410","editedDate":"1587654526160","id":"776007","entityId":"195727","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23591156.jpeg?v=1516674880"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"776007","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1162852/","commentUrl":"/en/comment/topic_776010/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>warlock said:</p><br><blockquote><p>x:-644 y:436</p><p>stormfall untamed lands</p><p>eng portal</p><p>chrome browser</p><p>nothing in that topic applies</p></blockquote><p>Please file a report using this link <a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=167225&fbclid=IwAR1bbrnLml8Kupy8jA5FQQp6vFqw5l4D_P30cvdFr0G04Nx9i9szVNp8GNM\" rel=\"nofollow ugc\" target=\"_blank\">https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=167225&fbclid=IwAR1bbrnLml8Kupy8jA5FQQp6vFqw5l4D_P30cvdFr0G04Nx9i9szVNp8GNM</a></p>","userRegistered":"1456103790537","userCommentsCount":"1846","userName":"Wesley Pringle","createdDate":"1587654672903","editedDate":"1587654685983","id":"776010","entityId":"195727","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"776010","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1265442/","commentUrl":"/en/comment/topic_776133/"},"strings":{"userRole":"","userId":"1265442","contentDraftJs":"","contentHtml":"i have now done that","userRegistered":"1474318239097","userCommentsCount":"68","userName":"warlock 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Pringle","createdDate":"1587734123950","editedDate":"0","id":"776355","entityId":"195727","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"776355","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1265442/","commentUrl":"/en/comment/topic_776692/"},"strings":{"userRole":"","userId":"1265442","contentDraftJs":"","contentHtml":"<p>so far no results</p>thanks","userRegistered":"1474318239097","userCommentsCount":"68","userName":"warlock ","createdDate":"1587837297950","editedDate":"0","id":"776692","entityId":"195727","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23591156.jpeg?v=1516674880"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"776692","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1265442/","commentUrl":"/en/comment/topic_777763/"},"strings":{"userRole":"","userId":"1265442","contentDraftJs":"","contentHtml":"still nothing from them 28/04/20","userRegistered":"1474318239097","userCommentsCount":"68","userName":"warlock 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You cannot post comments.","title":"wrong item was sent to me","authorRole":"","contentDraftJs":"","contentHtml":"<p>i tried to get the holy bond £29.50 for the gold artificer event</p><p>but the item displayed when i finished the paypal payment was the wrong item - the 10 epic bonds instead</p><p>can you please correct this error</p><br>","createdDate":"1587643800000","folderId":"50","id":"195727","authorId":"1265442","authorRegistered":"1474318239097","authorName":"warlock 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","createdDate":"1587654387410","editedDate":"1587654526160","id":"776007","entityId":"195727","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23591156.jpeg?v=1516674880"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"776007","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1162852/","commentUrl":"/en/comment/topic_776010/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>warlock said:</p><br><blockquote><p>x:-644 y:436</p><p>stormfall untamed lands</p><p>eng portal</p><p>chrome browser</p><p>nothing in that topic applies</p></blockquote><p>Please file a report using this link <a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=167225&fbclid=IwAR1bbrnLml8Kupy8jA5FQQp6vFqw5l4D_P30cvdFr0G04Nx9i9szVNp8GNM\" rel=\"nofollow ugc\" target=\"_blank\">https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=167225&fbclid=IwAR1bbrnLml8Kupy8jA5FQQp6vFqw5l4D_P30cvdFr0G04Nx9i9szVNp8GNM</a></p>","userRegistered":"1456103790537","userCommentsCount":"1846","userName":"Wesley Pringle","createdDate":"1587654672903","editedDate":"1587654685983","id":"776010","entityId":"195727","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"776010","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1265442/","commentUrl":"/en/comment/topic_776133/"},"strings":{"userRole":"","userId":"1265442","contentDraftJs":"","contentHtml":"i have now done that","userRegistered":"1474318239097","userCommentsCount":"68","userName":"warlock 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Pringle","createdDate":"1587734123950","editedDate":"0","id":"776355","entityId":"195727","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"776355","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1265442/","commentUrl":"/en/comment/topic_776692/"},"strings":{"userRole":"","userId":"1265442","contentDraftJs":"","contentHtml":"<p>so far no results</p>thanks","userRegistered":"1474318239097","userCommentsCount":"68","userName":"warlock ","createdDate":"1587837297950","editedDate":"0","id":"776692","entityId":"195727","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23591156.jpeg?v=1516674880"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"776692","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1265442/","commentUrl":"/en/comment/topic_777763/"},"strings":{"userRole":"","userId":"1265442","contentDraftJs":"","contentHtml":"still nothing from them 28/04/20","userRegistered":"1474318239097","userCommentsCount":"68","userName":"warlock 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