My account has been reset.

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Feb 18, 2020, 22:0402/18/20

7365

My account has been reset.

Good day Stormfall family. I was away from the game for about 3-4 years. I decided to return to the game again. When I entered my account, I saw that my account fell from 72 to 1 level. Pen coordinates are 5405, -5240. Server 1 (The Dark Plains). What's more, the pen on server 2 holds 53 levels of pen firmly. I would be glad if you could help. Good day Stormfall family.

My mail: [email protected]
My Facebook:https://www.facebook.com/asidenizci.mutsuz

(My e-mail account and my facebook account are linked.)

Comments

MicModerator

Feb 19, 2020, 11:3402/19/20

02/22/19

1502

Hello Lord Gnalty , i am sorry for that , but if you was away so long time ,

you have to know that , after 3 years of non activity Plarium was forced like all the other companies to respect the GDPR = General Data Protection Regulation and deleted your data !

For that your castle was reset !

I hope you will find again your old friends and receive some help with scrolls and other for grow up fast your castle !

I wish you good game and good battle !

Deleted

Feb 19, 2020, 20:3602/19/20

7365

Mic999 said:

Hello Lord Gnalty , i am sorry for that , but if you was away so long time ,
you have to know that , after 3 years of non activity Plarium was forced like all the other companies to respect the GDPR = General Data Protection Regulation and deleted your data !
For that your castle was reset !
I hope you will find again your old friends and receive some help with scrolls and other for grow up fast your castle !
I wish you good game and good battle !

Hello, I do not understand, I respect you. Why does 53 level my castle stand on Server 2? Can you help me improve my castle? (Such as Sapphire, soldier, etc. help)

MicModerator

Feb 27, 2020, 09:3102/27/20

02/22/19

1502

Hello Lord Gnaltay !What you mean with that for help you to improve your castle ? Like i suggested in the previous message , it will be great to find a good league with strong members which can help you to grow up fast !

I will close your topic ,since there isn' a bug !

I wish you a good game and good battles !

The topic is locked. You cannot post comments.

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Good day Stormfall family.<br><br>My mail: <a target=\"_blank\">gn.altay@yandex.com</a><br>My Facebook:<a href=\"//www.facebook.com/asidenizci.mutsuz\" rel=\"nofollow ugc\" target=\"_blank\">https://www.facebook.com/asidenizci.mutsuz</a></p><p>(My e-mail account and my facebook account are linked.)</p>","createdDate":"1582063440000","folderId":"50","id":"188768","authorId":"1","authorRegistered":"","authorName":"Deleted","authorBanId":"1"},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"396","commentsCount":"3","likesCount":"1","authorCommentsCount":"7365","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/stormfall-age-of-war/50_bug-reports/188768_my-account-has-been-reset-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/7378513/","commentUrl":"/en/comment/topic_751994/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Gnalty , i am sorry for that , but if you was away so long time , </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">you have to know that , after 3 years of non activity Plarium was forced like all the other companies to respect the GDPR = General Data Protection Regulation and deleted your data ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">For that your castle was reset ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I hope you will find again your old friends and receive some help with scrolls and other for grow up fast your castle !</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I wish you good game and good battle !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1502","userName":"Mic","createdDate":"1582112053057","editedDate":"0","id":"751994","entityId":"188768","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751994","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/topic_752240/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"<p>Mic999 said:</p><br><blockquote><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Gnalty , i am sorry for that , but if you was away so long time , </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">you have to know that , after 3 years of non activity Plarium was forced like all the other companies to respect the GDPR = General Data Protection Regulation and deleted your data ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">For that your castle was reset ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I hope you will find again your old friends and receive some help with scrolls and other for grow up fast your castle !</span></p><span style=\"color: rgb(255, 255, 0); font-weight: bold; font-style: italic;\">I wish you good game and good battle !</span><span style=\"color: rgb(247, 150, 70);\"><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"><br><br><br><br>Hello, I do not understand, I respect you. Why does 53 level my castle stand on Server 2? Can you help me improve my castle? (Such as Sapphire, soldier, etc. help)</span></blockquote><br>","userRegistered":"","userCommentsCount":"7365","userName":"Deleted","createdDate":"1582144574740","editedDate":"0","id":"752240","entityId":"188768","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752240","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7378513/","commentUrl":"/en/comment/topic_755962/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Gnaltay !What you mean with that for help you to improve your castle ? Like i suggested in the previous message , it will be great to find a good league with strong members which can help you to grow up fast !</span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I will close your topic ,since there isn'  a bug !</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I wish you a good game and good battles !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1502","userName":"Mic","createdDate":"1582795909183","editedDate":"0","id":"755962","entityId":"188768","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755962","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"My account has been reset.","authorRole":"","contentDraftJs":"","contentHtml":"<p>Good day Stormfall family. I was away from the game for about 3-4 years. I decided to return to the game again. When I entered my account, I saw that my account fell from 72 to 1 level. Pen coordinates are 5405, -5240. Server 1 (The Dark Plains). What's more, the pen on server 2 holds 53 levels of pen firmly. I would be glad if you could help. Good day Stormfall family.<br><br>My mail: <a target=\"_blank\">gn.altay@yandex.com</a><br>My Facebook:<a href=\"//www.facebook.com/asidenizci.mutsuz\" rel=\"nofollow ugc\" target=\"_blank\">https://www.facebook.com/asidenizci.mutsuz</a></p><p>(My e-mail account and my facebook account are linked.)</p>","createdDate":"1582063440000","folderId":"50","id":"188768","authorId":"1","authorRegistered":"","authorName":"Deleted","authorBanId":"1"},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"396","commentsCount":"3","likesCount":"1","authorCommentsCount":"7365","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/stormfall-age-of-war/50_bug-reports/188768_my-account-has-been-reset-/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/7378513/","commentUrl":"/en/comment/topic_751994/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Gnalty , i am sorry for that , but if you was away so long time , </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">you have to know that , after 3 years of non activity Plarium was forced like all the other companies to respect the GDPR = General Data Protection Regulation and deleted your data ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">For that your castle was reset ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I hope you will find again your old friends and receive some help with scrolls and other for grow up fast your castle !</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I wish you good game and good battle !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1502","userName":"Mic","createdDate":"1582112053057","editedDate":"0","id":"751994","entityId":"188768","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751994","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/topic_752240/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"<p>Mic999 said:</p><br><blockquote><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Gnalty , i am sorry for that , but if you was away so long time , </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">you have to know that , after 3 years of non activity Plarium was forced like all the other companies to respect the GDPR = General Data Protection Regulation and deleted your data ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">For that your castle was reset ! </span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I hope you will find again your old friends and receive some help with scrolls and other for grow up fast your castle !</span></p><span style=\"color: rgb(255, 255, 0); font-weight: bold; font-style: italic;\">I wish you good game and good battle !</span><span style=\"color: rgb(247, 150, 70);\"><img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"><br><br><br><br>Hello, I do not understand, I respect you. Why does 53 level my castle stand on Server 2? Can you help me improve my castle? (Such as Sapphire, soldier, etc. help)</span></blockquote><br>","userRegistered":"","userCommentsCount":"7365","userName":"Deleted","createdDate":"1582144574740","editedDate":"0","id":"752240","entityId":"188768","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752240","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7378513/","commentUrl":"/en/comment/topic_755962/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Gnaltay !What you mean with that for help you to improve your castle ? Like i suggested in the previous message , it will be great to find a good league with strong members which can help you to grow up fast !</span></p><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I will close your topic ,since there isn'  a bug !</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">I wish you a good game and good battles !<img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/hooray.png\" class=\"smiles postImage\"></span>","userRegistered":"1550858952113","userCommentsCount":"1502","userName":"Mic","createdDate":"1582795909183","editedDate":"0","id":"755962","entityId":"188768","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755962","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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