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Bug reported previously, got closed by someone at your end, NOT FIXED

Bug reported previously, got closed by someone at your end, NOT FIXED

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Jan 23, 2020, 02:2501/23/20
08/09/16
38

Bug reported previously, got closed by someone at your end, NOT FIXED

20 December, 2019, 9:04 AM UTC

Dani the Hag said:



There is a persistent bug lately on all my games, both Plarium and Facebook, where a report gets sent to me twice, and if I have deleted a report it reappears. This is getting more than annoying. Happens on marshal reports and steward reports. please fix



Sample: http://prntscr.com/qdcz88


Hello , thank you for reported that , this bug i think it was already fixed time ago, anyway did you cleared your entire cache ?


We need more info for check that , we need to know where it was that bug , coord castle , server where you play and platform !


More info you give to us , better we can check that !


Thank you for your patience ! Cheers!

UTC +1:00

It is continually happening, Stormfall Age of War, on Plarium is Dark Plains, on Facebook is both Dark Plains and Farwol's Crown.  This is NOT fixed and continues, reports appear twice, deleted reports come back as unopened, hamlet resource arrival reports duplicate, particularly during brawls.  On and on and on and on.  Please don't give me the ''this got reported before'', it may have been reported before but it is happening now again.

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MicModerator
Jan 23, 2020, 09:2201/23/20
02/22/19
1502

Hello Lord Dani the hag , unfortunatelly if the technical team hasn't all the details about the bug , they can't verified it ! So is true that we need to know your coord , server and if you play on Plarium com or via Facebook !

Please forward us a bug report like in this esample :

https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/84409_creating-a-bug-report/

Thank you for your patience , and i wish you good game and good battles !

Jan 24, 2020, 04:3601/24/20
08/09/16
38

http://prntscr.com/qs3baw


This is another example of the bug that happens, the 2 reports are exactly the same thing, I have no unopened reports.  This particular instance is on my game on Stormfall, age of war, the dark plains, coords x1840 y1276


the same thing also happens on my Facebook games.  Not on there right now to copy errors showing up.

MicModerator
Jan 24, 2020, 07:1101/24/20
02/22/19
1502
Thank you, i will pass it to the technical team !
DeletedAdmin
Jan 28, 2020, 09:2901/28/20
80

Dani the Hag said:


20 December, 2019, 9:04 AM UTC

Dani the Hag said:



There is a persistent bug lately on all my games, both Plarium and Facebook, where a report gets sent to me twice, and if I have deleted a report it reappears. This is getting more than annoying. Happens on marshal reports and steward reports. please fix



Sample: http://prntscr.com/qdcz88


Hello , thank you for reported that , this bug i think it was already fixed time ago, anyway did you cleared your entire cache ?


We need more info for check that , we need to know where it was that bug , coord castle , server where you play and platform !


More info you give to us , better we can check that !


Thank you for your patience ! Cheers!

UTC +1:00

It is continually happening, Stormfall Age of War, on Plarium is Dark Plains, on Facebook is both Dark Plains and Farwol's Crown.  This is NOT fixed and continues, reports appear twice, deleted reports come back as unopened, hamlet resource arrival reports duplicate, particularly during brawls.  On and on and on and on.  Please don't give me the ''this got reported before'', it may have been reported before but it is happening now again.

Hi!  

From our side, we can see that these reports are the different ones, as they contain information about actions taken on the different Hamlets, please double check it. As for the reports about failed attempts to catch the Hamlet, they are no longer in the game.

To check the issue with reappearing of deleted reports, we must get your approval to make this action your game from our side. To speed up the process, I would suggest you submitting a ticket request.

Have a good day!