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purchased battle pass today never received credits

purchased battle pass today never received credits

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Jan 19, 2020, 21:4001/19/20
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purchased battle pass today never received credits

says i wait 15 days to claim i never rceived anything for my $25 :-(    there obviosly a bug here  un happy that you have my $25  but i got nothing


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MicModerator
Jan 21, 2020, 16:1401/21/20
02/22/19
1502

Hello Lord Leehill , excuse me , from your screenshot i see that your pas was canceled  , so for have the benefits you have to activate it !

If you are telling that you pay it and don't works well  , than you should forward us also more info, coord of your castle, server where you play , and platform , if you play on plarium com or you play via facebook! 

Or you can contact directly the support , select the voice '' i didn't receive my purchase ''.

The link for Support is :

https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=166729


I wish you good game and good battles !