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missing sapphires from tournaments

missing sapphires from tournaments

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Jan 15, 2020, 13:1801/15/20
09/19/16
68

missing sapphires from tournaments

i had 6391 sapphires before 2 tournaments ended

i STILL have 6391 after the end when the sapphires should have been added

http://prntscr.com/qo1c72

http://prntscr.com/qo1cva

both lots have not been added 

15 sapphs from one and 410 plus sapphs and the rest of the items from the other ( league battleground conquest)

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8
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Jan 16, 2020, 22:4401/16/20
09/19/16
68

my co-ords x:-664 y:436

server 2 - stormfall - untamed lands

eng portal

i send enough bug reports that they never reply to nor refund the missing items

 i am still waiting for them to reimburse me for a package that i never received  with 150 harpys 150 typhons plus sapphs and whatever was in the package - i had sent them the payment details as well !

no replies - no refund - no package!
MicModerator
Jan 18, 2020, 12:4201/18/20
Jan 18, 2020, 22:40(edited)
02/22/19
1502

warlock said:


my co-ords x:-664 y:436

server 2 - stormfall - untamed lands

eng portal

i send enough bug reports that they never reply to nor refund the missing items

 i am still waiting for them to reimburse me for a package that i never received  with 150 harpys 150 typhons plus sapphs and whatever was in the package - i had sent them the payment details as well !

no replies - no refund - no package!

Hello Lord Warlock , i will pass this to the technical agents for a  check up !

As for the package never received you have to contact Support Plarium !

I wish you good game and good battles !
Jan 18, 2020, 17:0201/18/20
09/19/16
68
i have already contacted plarium support but they did not reply as i stated
DeletedAdmin
Jan 20, 2020, 09:3401/20/20
80

warlock said:


i had 6391 sapphires before 2 tournaments ended

i STILL have 6391 after the end when the sapphires should have been added

http://prntscr.com/qo1c72

http://prntscr.com/qo1cva

both lots have not been added 

15 sapphs from one and 410 plus sapphs and the rest of the items from the other ( league battleground conquest)


Hello! 

Unfortuantely I could not identify your Castle, looks like you have moved the Castle. Since you have already submitted a ticket request, one of our Agents will surely process it. To speed up the process, you may mention the request number here (number includes the digits only, please do not enclose any additional information).

Jan 23, 2020, 01:3901/23/20
09/19/16
68

i have not moved my castle i am still at x: -644; y:436

just above the golem heart fort
Jan 24, 2020, 05:0401/24/20
1

Same, but different issue

Server 3 Farwol's Crown

Built the Dragaonstone, defeated a monster, claimed Sapphires, they were not added
MicModerator
Jan 24, 2020, 07:3701/24/20
02/22/19
1502
Hartbraek said:

Same, but different issue

Server 3 Farwol's Crown

Built the Dragaonstone, defeated a monster, claimed Sapphires, they were not added
Lord Hartbraek , i'm sorry to inform you , but the Dragon Stone doesn't give saphires to you...