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Cammy

Nov 17, 2024, 13:0011/17/24

09/26/23

Bags

this trading post, finished collecting sapphires already 5 hours ago, but I can't do anything with it.. Neither the army nor the chosen one can be returned

Comments

Cammy

Nov 17, 2024, 13:0111/17/24

09/26/23

I press return, this window appears and back to the garrison.. And the post continues to exist

MicModerator

Nov 18, 2024, 14:4211/18/24

02/22/19

1498

Hello ,

please perform the loading troubleshooting steps one by one.

https://social-support.plarium.com/hc/en-us/articles/360019662620-Ultimate-Loading-Troubleshoot

Cammy

Nov 19, 2024, 08:5611/19/24

09/26/23

Mic

Hello ,

please perform the loading troubleshooting steps one by one.

https://social-support.plarium.com/hc/en-us/articles/360019662620-Ultimate-Loading-Troubleshoot

But none of the problems are suitable.. The game starts up fine for me, everything works well.. but this trading post has been frozen for 3 days already

Cammy

Nov 19, 2024, 08:5911/19/24

09/26/23

MicModerator

Nov 19, 2024, 13:3711/19/24

02/22/19

1498

Performing troubleshooting steps one by one , could help to fix errors too.

Cammy

Nov 20, 2024, 05:5411/20/24

09/26/23

Mic

Performing troubleshooting steps one by one , could help to fix errors too.

I tried, nothing helped

Cammy

Nov 22, 2024, 10:3111/22/24

09/26/23

The problem is still relevant, help!!

Tina KlausModerator

Nov 23, 2024, 05:3011/23/24

01/22/20

Hi Cammy, If you tried the troubleshooting stpens and they did not help you, then you will need to contact support. Here is the link:

https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360001594879&fbclid=IwAR2uUTSk_hN8aaCUcfGGFCL_Dj487X_5aQGfTKGcb-5CT0BTC3N-l5kgGlY

Cammy

Nov 28, 2024, 14:3111/28/24

09/26/23

Tina Klaus

Hi Cammy, If you tried the troubleshooting stpens and they did not help you, then you will need to contact support. Here is the link:

https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360001594879&fbclid=IwAR2uUTSk_hN8aaCUcfGGFCL_Dj487X_5aQGfTKGcb-5CT0BTC3N-l5kgGlY

I haven't received an answer for 2 weeks, and the troops are still stuck, help!!!

MicModerator

Nov 29, 2024, 12:1611/29/24

02/22/19

1498

Did you tried to uninstall , and install it again ?

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