account inaccessible

Hello Alisson, You will need to contact Support at the link below. They can look at the castle in question and tell you the best course of action to resolve you issue.

https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360001594879&fbclid=IwAR2uUTSk_hN8aaCUcfGGFCL_Dj487X_5aQGfTKGcb-5CT0BTC3N-l5kgGlY

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