Negative Emerald Balance

Platform: Plarium.com;

Game: Stormfall Age of War

Server: “Untamed Lands”;

Feature: Bank shows negative emerald balance

http://prntscr.com/plj1jm

At some point my Emerald Balance went negative. I had recently purchased a Hero Pack that included 4600 emeralds. My correct balance should be somewhere between 3000 and 3500 (can’t remember exactly).

Now, any attempt to purchase Champion boosts, or bonds, etc.directs me to purchase another package.