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Hildegardia

Aug 19, 2019, 02:4708/19/19

09/06/14

Chat Room Issue

I am very frustrated. I find that I I can type for a few sentences and then the keyboard no longer works to type letters or in chat. There is no problem using the keyboard to type anywhere except Stormfall. What could possibly be causing this and how can I resolve it ?

Comments

Hildegardia

Aug 26, 2019, 01:3508/26/19

09/06/14

Hildegardia said:

I am very frustrated. I find that I I can type for a few sentences and then the keyboard no longer works to type letters or in chat. There is no problem using the keyboard to type anywhere except Stormfall. What could possibly be causing this and how can I resolve it ?

HELLO?

DeletedTechnical Support

Aug 27, 2019, 15:2108/27/19

Aug 27, 2019, 15:23(edited)

Hildegardia said:

Hildegardia said:

I am very frustrated. I find that I I can type for a few sentences and then the keyboard no longer works to type letters or in chat. There is no problem using the keyboard to type anywhere except Stormfall. What could possibly be causing this and how can I resolve it ?
HELLO?

Hello! I apologize for the delay. Could you please send me a screenshot since I cannot reproduce the issue on my side?

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I  find that I I can type for a few sentences and then the keyboard no longer works to type letters or in chat. There is no problem using the keyboard to type anywhere except Stormfall.  What could possibly be causing this and how can I resolve it ? <br></blockquote><span style=\"font-weight: bold;\">HELLO?</span><br>","userRegistered":"1410034151320","userCommentsCount":"3","userName":"Hildegardia","createdDate":"1566783319280","editedDate":"0","id":"664139","entityId":"147547","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/80cc756c-ae84-4080-8b83-9aabff28a344"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"664139","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8647562/","commentUrl":"/en/comment/topic_664830/"},"strings":{"userRole":"Technical Support","userId":"8647562","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Hildegardia said:</div><br><blockquote><div class=\"user-name\">Hildegardia said:</div><br><blockquote>I am very frustrated. I  find that I I can type for a few sentences and then the keyboard no longer works to type letters or in chat. There is no problem using the keyboard to type anywhere except Stormfall.  What could possibly be causing this and how can I resolve it ? <br></blockquote><span style=\"font-weight: bold;\">HELLO?</span><br></blockquote>Hello! I apologize for the delay. Could you please send me a screenshot since I cannot reproduce the issue on my side?","userRegistered":"","userCommentsCount":"44","userName":"Deleted","createdDate":"1566919307773","editedDate":"1566919434557","id":"664830","entityId":"147547","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"664830","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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