Hello Lord TORRERA ,When writing your bug report, try to write as clearly and simply as possible. Make sure the title of your report is relevant to the issue. This will make your report easier to find with the search function.
The bug fixing process begins with our developers attempting to reproduce the error that has been reported. They will use your bug report as an instruction guide for how to do this.
This means that it is very important to make a step-by-step guide for reproducing the bug. We recommend including the following information:
The platform you play on (e.g. Facebook, VK, Plarium.com);
The server where you play (e.g. Untamed Lands, The Golden Coast, etc.);
The feature that causes the issue (Unit training, raiding, etc.);
The exact steps you performed before the bug arose;
Any special conditions that caused the bug to appear (active events, applied bonuses, etc.);
What should have happened;
What actually happened.
If possible, please attach screenshots of the steps you took perform to reproduce the bug.
Hopefully, these instructions have made the process of reporting bugs easier to understand. Our main ambition is to provide you with a smooth, enjoyable gaming experience, and we sincerely appreciate your efforts in helping us achieve this goal.
Best regards !